Post questions or problems regarding Early Access and Preorder Codes here

[zetayuri]

Well my issue is that I was able to get my code on the first day but when I tried to redeem it on the psn i have been getting the invalid code error. Ive tried reentering my 18 digit code but i still get the same code over and over again. My language and location and links are all NA.

Exact same issue here, along with a couple of friends.

I actually had the same problem myself. Have you guys been entering your codes manually or copy/pasting them? For whatever reason it only worked when i copy/pasted it.

[SilverMoon9000]

I'm still getting error 3. The game shows up as registered, though.

[Angyl]

I actually had the same problem myself. Have you guys been entering your codes manually or copy/pasting them? For whatever reason it only worked when i copy/pasted it.

PS3 here, so manually is all I have available? But double checking every digit, including capitalization.

[RamStormrage]

I was able to input my pre-order code at http://preorder.na.finalfantasyxiv.com/us and was able to redeem my 20 digit code. However, up until today, I have still yet to receive my confirmation email. Am I done?

[Cataleana_Amarth]

Same, just received a 20 digit code, and no mail.

[Amarith]

Ok, I know I'm an idiot for doing this.

I ordered a PS3 CE b/c I wanted to put the CE codes on my current PC 1.0 account. And everything I read said that was the way to do it. (Didn't order digital b/c I wanted the physical items).

So when I entered my EA code I picked PS3, b/c I thought I was supposed to pick the platform I ordered the game for, not the one I wanted to play on. Suffice it to say I'm looking for a way to get my EA registration changed to PC.

I've submitted a ticket (e-mail) to Customer Support. But I wanted to toss my issue out here as well in case an admin can help me or someone else made the same mistake and has had it resolved.

[Demonicpagan]

I actually had the same problem myself. Have you guys been entering your codes manually or copy/pasting them? For whatever reason it only worked when i copy/pasted it.

PS3 here, so manually is all I have available? But double checking every digit, including capitalization.

Am still running into this myself. I've been keeping an eye on the PO site to see what information that they provide on there for updates (which has been every 3 hrs since last update - last one is now 1PM (GMT) [6:00 AM PDT / 13:00 PM GMT / 15:00 PM CET] )

And you don't need to worry about capitalization as the system automatically capitalizes every letter in your code.

[WinterB]

http://forum.square-enix.com/ffxiv/t...eady-been-used.

What should i do...?

[zetayuri]

I was able to input my pre-order code at http://preorder.na.finalfantasyxiv.com/us and was able to redeem my 20 digit code. However, up until today, I have still yet to receive my confirmation email. Am I done?

As long as you saw the page saying that you redeemed it you are done. As mentioned earlier Square is experiencing delays in sending the conformations.

[zetayuri]

I'm still getting error 3. The game shows up as registered, though.

Found this on Reddit, it's seemed to work for a lot of people http://www.reddit.com/r/ffxiv/commen...e_beta_forums/

http://forum.square-enix.com/ffxiv/t...eady-been-used.

What should i do...?

Contact either Square or GMG. Probably Square, as they are the ones that give out codes to retailers.