Post questions or problems regarding Early Access and Preorder Codes here

[Angyl]

Well my issue is that I was able to get my code on the first day but when I tried to redeem it on the psn i have been getting the invalid code error. Ive tried reentering my 18 digit code but i still get the same code over and over again. My language and location and links are all NA.

Exact same issue here, along with a couple of friends.

[zetayuri]

Well my issue is that I was able to get my code on the first day but when I tried to redeem it on the psn i have been getting the invalid code error. Ive tried reentering my 18 digit code but i still get the same code over and over again. My language and location and links are all NA.

Exact same issue here, along with a couple of friends.

I actually had the same problem myself. Have you guys been entering your codes manually or copy/pasting them? For whatever reason it only worked when i copy/pasted it.

[Angyl]

I actually had the same problem myself. Have you guys been entering your codes manually or copy/pasting them? For whatever reason it only worked when i copy/pasted it.

PS3 here, so manually is all I have available? But double checking every digit, including capitalization.

[Demonicpagan]

I actually had the same problem myself. Have you guys been entering your codes manually or copy/pasting them? For whatever reason it only worked when i copy/pasted it.

PS3 here, so manually is all I have available? But double checking every digit, including capitalization.

Am still running into this myself. I've been keeping an eye on the PO site to see what information that they provide on there for updates (which has been every 3 hrs since last update - last one is now 1PM (GMT) [6:00 AM PDT / 13:00 PM GMT / 15:00 PM CET] )

And you don't need to worry about capitalization as the system automatically capitalizes every letter in your code.

[Envision]

I purchased two digital downloads for my wife and I from Amazon. I tried entering both of them in on the 20th, but right after entering the code I got an error. I later realized no one could enter their codes so I figured I'd try again on the 21st.

It worked on the 21st, I was able to enter my early access code which took me to a second code (completely different from the early access code). I entered that in and it asked me to verify the pre-order bonus to which I submitted.

When I tried to input the second early access code (for my wife on her account) it said the code was already in use. When I went to check out my profile page, it says I now have two games. One says it was registered on the 20th, yet no one could even register then, and I didn't get that second code on the 20th, just an error message.

Note: The codes I recieved from Amazon were not the same.

Here is an image of what my account now looks like: http://imgur.com/TNYcUcL

[Qua3yer]

Hi all, I've got a problem... I registered 2 accounts before and I played the open beta with an account... Today I registered the early access code with the other account that I've never used... I don't want to re-cap 2 classes and I want to play with the account that I used in open beta, there's a way to register that code on the correct account?

[rsparrowk]

Hi all, I've got a problem... I registered 2 accounts before and I played the open beta with an account... Today I registered the early access code with the other account that I've never used... I don't want to re-cap 2 classes and I want to play with the account that I used in open beta, there's a way to register that code on the correct account?

You just have to enter your pre-order code from what ever site you got it from, from there it will give you the 20 digit pre-order code...From there you can apply it to your already existing account. I know its a lot of work for all this but that is how its done. Then you should be good to go.

[Qua3yer]

You just have to enter your pre-order code from what ever site you got it from, from there it will give you the 20 digit pre-order code...From there you can apply it to your already existing account. I know its a lot of work for all this but that is how its done. Then you should be good to go.

I've already registered my early access code, but on the wrong account

[Envision]

I've already registered my early access code, but on the wrong account

Try this out, hopefully it'll work for you:

If you accidentally registered your Early Access Code to the wrong Service Account or Square Enix ID. What can I do?

If you accidentally registered your FINAL FANTASY XIV: A REALM REBORN Early Access Code to the incorrect Service Account or Square Enix ID, we will be able to offer a one-time assistance after you verify your account.
Please take the following steps on the link to contact the SQUARE ENIX Support Center and receive assistance.

http://support.na.square-enix.com/fa...68218&ret=main

[Qua3yer]

Try this out, hopefully it'll work for you:

It says the page doesn't exist