Post questions or problems regarding Early Access and Preorder Codes here

[RamStormrage]

I was able to input my pre-order code at http://preorder.na.finalfantasyxiv.com/us and was able to redeem my 20 digit code. However, up until today, I have still yet to receive my confirmation email. Am I done?

[Cataleana_Amarth]

Same, just received a 20 digit code, and no mail.

[Amarith]

Ok, I know I'm an idiot for doing this.

I ordered a PS3 CE b/c I wanted to put the CE codes on my current PC 1.0 account. And everything I read said that was the way to do it. (Didn't order digital b/c I wanted the physical items).

So when I entered my EA code I picked PS3, b/c I thought I was supposed to pick the platform I ordered the game for, not the one I wanted to play on. Suffice it to say I'm looking for a way to get my EA registration changed to PC.

I've submitted a ticket (e-mail) to Customer Support. But I wanted to toss my issue out here as well in case an admin can help me or someone else made the same mistake and has had it resolved.

[zetayuri]

I was able to input my pre-order code at http://preorder.na.finalfantasyxiv.com/us and was able to redeem my 20 digit code. However, up until today, I have still yet to receive my confirmation email. Am I done?

As long as you saw the page saying that you redeemed it you are done. As mentioned earlier Square is experiencing delays in sending the conformations.

[RamStormrage]

As long as you saw the page saying that you redeemed it you are done. As mentioned earlier Square is experiencing delays in sending the conformations.

Thanks ZetaYuri.

This is to confirm that my FFXIV Launcher shows that I'm just awaiting Early Access and ready to play once servers are open.

[Nejibana]

As long as you saw the page saying that you redeemed it you are done. As mentioned earlier Square is experiencing delays in sending the conformations.

the delays in responding are scaring me, but glad to see this thread and that i am not the only one who is going through the redeeming both codes (even seeing game on profile but no mention of early access in profile) and waiting for emails talking about early access.