Quote Originally Posted by Shauneh View Post
Happy to hear many of you getting your codes from your chats. Unfortunately for me, I got the rep that doesn't want to do his job.

Agent Jordan G: We still have you on the escalation list form your last contact. We handle these in the order they are received. I understand you have been waiting quite some time and I am very sorry but I do not have a code to give. If you just keep an eye on the email address listed on the account and the spam folder you should see a code before the next beta text.
End-user: what makes YOU so sure I will get a code by then???
End-user: I've been promised that for 5months
End-user: And if you handle in the order they are received then why is it you can't provide a key now? if you are handling these issues?
Agent Jordan G: I have made a not of your issue and the you would like your code ASAP that is all I can do.

I guess I give up, not going to waste anymore of my time on this.
I hope if you are a 1.0 account holder that you got a chance to see the new post by Bayohne which just got posted and stickied on the front page ^^

Quote Originally Posted by Bayohne View Post
Greetings everyone,

To better help the version 1.0 users that did not receive their Beta Test email, we've created a special flow to get assistance from our Support Center. Visit the FFXIV: ARR Support Center Site.

Then fill out the fields using the following information:
  • Contact Category: Accounts/ID
  • Contact Sub Category: Registration Code
  • Contact Details: Blocked Phase 3 Beta Test Invite

Click "Next" (you will need to log into your Square Enix account) to proceed to "Email Support". In the Detailed Condition field, simply provide the following information:
  • Registered Email Address (if different than what was entered in Contact Email Address field)
  • Square Enix ID

The Support Center agents will then review your ticket and Square Enix account information and if you are confirmed a beta recipient, we will reply with your Beta Test key and instructions on how to register it.

Thank you once again for your patience and we hope to get everyone into the Beta as soon as can.