To better help the version 1.0 users that did not receive their Beta Test email, we've created a special flow to get assistance from our Support Center. Visit the FFXIV: ARR Support Center Site.
Then fill out the fields using the following information:
- Contact Category: Accounts/ID
- Contact Sub Category: Registration Code
- Contact Details: Blocked Phase 3 Beta Test Invite
Click "Next" (you will need to log into your Square Enix account) to proceed to "Email Support". In the Detailed Condition field, simply provide the following information:
- Registered Email Address (if different than what was entered in Contact Email Address field)
- Square Enix ID
The Support Center agents will then review your ticket and Square Enix account information and if you are confirmed a beta recipient, we will reply with your Beta Test key and instructions on how to register it.
Thank you once again for your patience and we hope to get everyone into the Beta as soon as can.