Community team! Help! No Beta Emails?

[SkyeWindbinder]

I wouldn't be so pissed if they could of given me even ONE reason as to why I could not get in..
All he kept saying was "We don't have any info".
If SE doesn't then who does?
I got no access and more to the point, no reason why I got no access..
Just a blanketing excuse that makes no sense at all..

I am as veteran as it gets in FFXIV.. This makes no sense.. How can they not look at my SE ID and fix it? It's painfully apparent that I paid to play the game and was there since 1.0..
How can they not be able to see that?
A million questions and no answer..
That's what's making me crazy..

Believe me, I know how you're feeling. I've been on the short end of the stick on at least two occasions as far as beta and alpha in ARR. But blowing your top isn't going to help anyone, least of all you. And if your posts get too irate, you could wind up getting a time-out from the forums. Just relax. Give them some time to figure out what the kupo is wrong and correct it.

[Solace]

Believe me, I know how you're feeling. I've been on the short end of the stick on at least two occasions as far as beta and alpha in ARR. But blowing your top isn't going to help anyone, least of all you. And if your posts get too irate, you could wind up getting a time-out from the forums. Just relax. Give them some time to figure out what the kupo is wrong and correct it.

Yea.. You hit the nail on the head.. But good news. Phone support helped me. Updated my last post.
They "Made an exception" he said..lol.. TY SE.. You can have my faiths back nau. :P If you can't get it fixed from email or chat.. Call this number: 1 - (858) - 790 - 7529