Did not get in beta despite having Legacy

[Linkurrra]

Just would like to say that the instructions that Bayohne posted works Link

I got my reply back, with my key. Just be patient.
I however did not need to call them. There may be a discrepancy that they will need to resolve or verify your account details.

To be honest, I was confused by the date of birth reference because there is no where on the Square Enix Account management that allows you to set your Date of Birth?! Oh well. They fixed my issue. All is right in the world again!

Thank you very much Square Enix support team!

[Kirito]

Just would like to say that the instructions that Bayohne posted works Link

I got my reply back, with my key. Just be patient.
I however did not need to call them. There may be a discrepancy that they will need to resolve or verify your account details.

To be honest, I was confused by the date of birth reference because there is no where on the Square Enix Account management that allows you to set your Date of Birth?! Oh well. They fixed my issue. All is right in the world again!

Thank you very much Square Enix support team!

The date of birth is what everyone must put in when you first sign up your account... You probably forgot about it because the only two things that can never be changed is your SE ID and your date of birth... so if you wrote an incorrect date of birth and do not remember what date you put then you might need to call SE, probably to give other confidential info...

[Linkurrra]

The date of birth is what everyone must put in when you first sign up your account... You probably forgot about it because the only two things that can never be changed is your SE ID and your date of birth... so if you wrote an incorrect date of birth and do not remember what date you put then you might need to call SE, probably to give other confidential info...

Ah, that makes sense. Yeah my account was created clear back in 2005! So yeah I don't remember! lol
My old XI account, then merged the PlayOnline ID into my Square Account Management account in 2010 when XIV Beta rolled around!