2 kinds of people who, /airquotes "suck"

Those that don't know, but are willing to learn if you talk them through it. Be kind, conciderate and informative. No one responds well to "you suck, go learn 2 play" even if they are very willing to learn. We as a community should make it part of our gaming experience to halp this type of person. Because that also means our experience will improve.
(And if you say, well i don't want to bother. Then who will? Help if you can)

And those that are ignorant of what they do and take offence at any assistance. And then pass as much blame as possible (sound like what you had there >< ) What i do, is offer my assistance as i did for the other kind of folks. But perhaps in Party chat instead of /tells. If they rage, they may well have 6 other people telling them that its good advice. Otherwise, Up their nose with a rubber hose.

As i always say, Killem with kindness, cause usually they want a rage fest. but being nice and patient REALLY pisses them off when you help them learn that they need help ^^