I've always had one but for some reason it was saying it was invalid, I checked my email a while ago and there was a letter in my spam from them with a link to a diffrent password change screen and it unlocked the account. On a side note a few minutes ago my brothers account was locked as well though it was easyer to fix because this time it recognized his email.

In any case I've now put the security token from my collectors edition on my account. And ordered one for my brother as well. Hopefully that helps keep this from happening again.