DarkRain we do get what your saying, you just not getting everyone else. Just because you contact support don't mean everyone can help. There are only certain things they are suppose to do. What the person said was true. They couldn't help you because it wasn't their job to do so. Not everyone is going to make favors, only for it to be abused. You are just wasting time. Its like calling the hospital to report a robber. Sure they can call the cops for you out of being nice, but it isn't their job to do so.