It's because both of these are custom rigs to begin with, and don't need as much work because they're one-offs with a single set of features each. The ones for our characters have 4-6 options per feature (face, eye shape, eyebrow, mouth, nose, etc.) that they have to test for every single possible combination to make sure it looks right. I'm not saying this to excuse the piss-poor quality of the implementation of these "upgrades," just to say that it is unfair to compare apples to oranges in this case. That's why they're changing the rigs so that every single player option has the same UV map across the board—to cut down on the amount of work it takes to work with them. Unfortunately, as we've seen, the options for race in player characters are so diverse and unique from each other that unifying them all under the same UV map is just a recipe for disaster and they should have known better that this is how it would turn out.
ETA: if they HAD given the same amount of care to our player characters, and the results we got with Aymeric and Emet were what we got with our PCs, this would be a non-issue and people would be jumping for joy with the changes—because that is ultimately what they promised at the first fanfest in Vegas in 2023, and ultimately what they failed to deliver. They vastly overestimated the capabilities of their developers' skill and the engine itself, unfortunately.



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