fun facts, it wasn't. been here since early ARR and what made the game a success was more midcore than casual. everything else was only good reviews from players. i could even say that the game gone downhill after trying to please everyone and anyone right in their mind knows that by catering to anyone, you cater to noone, you just become stale.
raiding back in the day with coils was more accessible to most ppl than right now. cash shop wasn't even a thing so you could grab previous event rewards in game. a time where you needed to interact with the game and ppl, nowadays ppl don't even greet you in dungeons and everything is braindead to the point of falling asleep during fights (outside of ex/savage).
the game had a soul, and at the time the team really listened to feedbacks and players. when something was badly recieved it was reworked in the matter of weeks, now it's only reused formula over and over and pr talk like "we're listening" but nothing is done.