Why do casual players seem entitled to cosmetic items added in game?

[Arrius]

There is no reason to give raiders nothing though.
They are normal players who play an mmo to get something out of it. No reason to deny them rewards for them.

The hairstyle I agree is kinda too much or at least in the sense that it's the only good looking one in since... Island sanctuary?
Exclusive armor, shiny weapons, titles and mounts though I side with snow and the others that it is completely fine and correct to lock them behind the harder content and frankly almost no one has a problem with it.

Even the Axlotl mount that is brought up here. What was the outcry? Twitter?
I frankly don't remember there being such a big one. A few voices sure like always but not much because frankly there are so many mounts in the game that it didn't really matter.
Hairstyles though are so few and a good junk in a cash shop that it feels far more impacting.

Given the hair is tradeable, you can buy it off the marketplace anyway.
Even the casual player should be able to amount sufficient gil to eventually purchase it if they are determined.

Or patient until it becomes within their money range. Whatever comes first.