Quote Originally Posted by Eyrilona View Post
You know you are in a weird market when them responding to complaints after seven years still actually makes it one of the faster response times among the large MMO companies, no?
No. Because that's not the case. The whole "ffxiv devs are great at communicating" was always such a meme. Even Destiny devs were faster and better at communicating. Their equivalent of live letters releases every week. GW2 devs address complaints faster. OSRS devs have surveys and address complaints faster. WoW devs it depends. Probably same level of speed. As in sometimes they don't address anything for many years, and sometimes they do collect feedback from their beta testing and actually fix/change things. At least they have beta testing though. FFXIV you don't even know what kind of slop you'll get before it's too late. LOTRO and DDO address complaints faster, and that with the 2 devs they share between those MMOs.

What MMO does not address complaints faster? Only completely dead ones like SWTOR? I mean, sure, if that's the bar we're setting for ourselves.