[Feedback] Data Center Travel Changes

[Bladesinger]

I mean, while I understand being with your friends is what you want, that's what caused problems, so the more you and your friends fight against the devs, the hard they're just going to screw everyone over including you. That's what caused this situation to begin with and you fighting the solution is just going to make them more strict. If you're noticing it's getting harder to sign into Aether, it's probably because it is. Eventually more and more people are just going to try to cheat the system and you won't be able to sign in to Aether period after you disconnect or a maintenance happens that forces you off. Or, the amount of cheating gets so high that Square decides to host a maintenance and shift data center travel to not even allowing travelers at all to sign into Aether so even if you're at character select, you can't get into the world. You being there is only because Square allows you to be, and like I said, the more you piss them off, the more you're going to force their hand to do what they could've did already. You can keep doing what humans do, and they're just gonna keep doing what devs do.

That's not my case: My RL WIFE cannot return because of this - Cannot make a new character and SE is literally telling me that if I want her and 20+ other guildmates together, I have to walk away from an FC that has been active since 2013 - To hell with the time and money spent since then to maintain a FC House over that period of time because of a stupid fluke regarding an explanation SQUARE wrote =\



These aren't friends that I recently met on this game - In most cases, they are RL friends that have been together for nearly 20 years and one that started on Siren - Return her home SE

[VoidsentStatus]

That's not my case: My RL WIFE cannot return because of this - Cannot make a new character and SE is literally telling me that if I want her and 20+ other guildmates together, I have to walk away from an FC that has been active since 2013 - To hell with the time and money spent since then to maintain a FC House over that period of time because of a stupid fluke regarding an explanation SQUARE wrote =\



These aren't friends that I recently met on this game - In most cases, they are RL friends that have been together for nearly 20 years and one that started on Siren - Return her home SE

Because what you want is something that I was going to let you learn on your own since you seem to be an older person that doesn't know the average developer mindstate or company protocol. The old days of game companies having a personal touch in their customer support is gone due to people lying and abusing systems as well as playerbases growing over time. If they refund or help you, a lot of people are going to ask for the same, and they're not going to deal with that headache, that door isn't going to be opened. They're going to say that you should've confirmed/asked before making the transfer, including checking the FAQ on the support page for ff14 where it states that free companies are not on the list of data that is transferable with the home world transfer service. That also opens the door for people to home world transfer to recieve benefits such as XP bonuses, chocobo feathers, gil, etc. and then return, on top of allowing characters to rejoin a congested world that is not supposed to be accepting new characters at all. Being made an exception to the policy is going to cause liability to someone's job because most players will tell others how they received something and it become expected or favoritism accusations circulate. Another example of where no personal touch in support is the case is account rollbacks when it comes to housing. If someone was to hack your account (like what happened to me), support can recover your personal house and belongings, but anything done to the FC including the property itself cannot be reinstated. You, as the leader of the FC, are also not entitled to the FC activity log after it leaves the chat log you can see in game. So if someone was to kick everyone from the FC, demo the house, and then spend a bunch of company credits to flood the log, customer support will not even give you the name of the person that kicked everyone and demo'd your property. My mistake costed me 500Mil in housing property on Aether, yours costed you valuable members of your FC.

[Bladesinger]

Every other game offers the ability to return to a home server with a fee with next to no questions asked as to why you're doing it - This one feels it necessary to tell you regardless of how much time and money that has been spent that at any point they will lock the server down and force you to work with what you have on that server which feels slightly totalitarian - Flukes happen, misunderstandings happen - It was made very clear by SE that after the 90 day lockout something can be done but for right now - NOPE 90 days is 90 days because of crooked people exploiting the system and ruining it for people with serious issues - DC travel be damned regarding this.


As for your thinly veiled "old man doesn't know how the game industry works" remark - If you only knew just intrinsically connected I am as an audio engineer for 30+ years who I know on a professional and personal basis in the game industry... Keep your sewer SHUT - SE has already stated after 90 days they'll be able to do something, you fearmongering for your server and the situation is going to write a check you aren't going to be able to cash child... You aren't an advocate for the company nor do you represent them in any capacity outside of white knighting YOUR circumstances to possibly "educate" people as to what you think the companies going to do...

[VoidsentStatus]

Every other game offers the ability to return to a home server with a fee with next to no questions asked as to why you're doing it - This one feels it necessary to tell you regardless of how much time and money that has been spent that at any point they will lock the server down and force you to work with what you have on that server which feels slightly totalitarian - Flukes happen, misunderstandings happen - It was made very clear by SE that after the 90 day lockout something can be done but for right now

Listen, I'm not gonna flood this thread with screenshots of various other games where that first sentence is a lie/not possible *cough*.





Let's do something significantly easier. Post 1 receipt of a decently populated MMO that has the feature you speak of. An MMO that does not have server/world caps, no world/server transfer restrictions, and or will allow someone to bypass a no transfer restriction.

[SophiaDL]

Listen, I'm not gonna flood this thread with screenshots of various other games where that first sentence is a lie/not possible *cough*.





Let's do something significantly easier. Post 1 receipt of a decently populated MMO that has the feature you speak of. An MMO that does not have server/world caps, no world/server transfer restrictions, and or will allow someone to bypass a no transfer restriction.

Yet WoW handles server transfers to FULL worlds (aka congested) just fine, weird how that works.

[Rueby]

Yet WoW handles server transfers to FULL worlds (aka congested) just fine, weird how that works.

Out of curiousity I checked GW2, and it's very much the same.


Source: https://wiki.guildwars2.com/wiki/World#Transferring

I think SE should start copying homework from both Blizzard (allow people to transfer if they pay money) and give us a megaserver like GW2 or a mega-data center.

I'm curious why that is, what kind of limitations cause that and so on...

[KazukoHimura]

Out of curiousity I checked GW2, and it's very much the same.


Source: https://wiki.guildwars2.com/wiki/World#Transferring

I think SE should start copying homework from both Blizzard (allow people to transfer if they pay money) and give us a megaserver like GW2 or a mega-data center.

I'm curious why that is, what kind of limitations cause that and so on...

Personally I'd nix the megaserver. I'm a GW2 refugee and the megaserver system kept putting me in the same world as people I've blocked, and they were able to still harass me anyways. But if Sqenix can work it in such a way that that won't happen, I'd be fine with it.

[VoidsentStatus]

Out of curiousity I checked GW2, and it's very much the same.


Source: https://wiki.guildwars2.com/wiki/World#Transferring

I think SE should start copying homework from both Blizzard (allow people to transfer if they pay money) and give us a megaserver like GW2 or a mega-data center.

I'm curious why that is, what kind of limitations cause that and so on...

"are allowed only if the population of the world is at less than capacity"

[Colt47]

Yet WoW handles server transfers to FULL worlds (aka congested) just fine, weird how that works.

The issue with FFXIV is the infrastructure was built incorrectly from the start and they built atop of it. FFXIV has separate individual storage spaces for absolutely everything, including retainers. This has not changed since 2.0 outside of capacity increases.

When we world transfer or DC travel, the system only keeps our personal inventory and a few special storage areas like the glamour dresser and armoire. Additionally, if you look at the buff bar the text color changes on them from green to white, which probably means it is applying a copy of a buff to the character without a designated source. Basically, they have a very clunky system and never intended for this feature to exist.

As for why WoW lets people transfer to congested servers and FFXIV doesn't, that's probably more a policy thing. FFXIV has had that suffering from success problem of getting too many players before so they try to make sure everyone has a max possible login time. WoW is just kind of a monster when it comes to this stuff: Simpler game so more time to deal with the big problems.

[VoidsentStatus]

Yet WoW handles server transfers to FULL worlds (aka congested) just fine, weird how that works.

WoW is called locked servers instead of full. Research that term.