Hi there, I see you posting in these threads a bit. Can I ask you to test something out, as a favor? Would you mind popping into your character creator and opening up your save of the cute Au Ra you have in your profile? I'd like you to go through each of the options/sliders (except for tattoos/face paint, that seems a bit much, and hair style can stay too) and move all of them (eyes, mouth, jaw, all the colors, etc) one option to the right/down. If you are already as far right/down as you can go for that option, move it back to the first option.
While I am sure that the resulting character would probably 'look fine', I think it would not look much like YOUR character. I believe you would feel unhappy if you were told you would be keeping your character, and then you logged in and this new character was waiting for you instead of your WoL. They look fine. They do not look like your WoL. You are able to change them, but you cannot change them back to the character design you had before, the one you've had for years, the one you've leveled through the MSQ and all the way to 100. Maybe if only the mouth changed, you might be willing to tolerate it. Maybe even that would spoil something you loved about your character. Maybe cutscenes would feel off. Maybe you wouldn't like to gpose anymore. Maybe you'd want to find a way to change that one small thing back to how it was, back to what you chose for your character in the first place, back to the design you selected and have loved for years.
This is what people are unhappy about. The graphics might (mostly) 'look fine', but they are not the characters people have played and loved for years. That is why so many of us are unhappy. I am glad you are happy with how your character turned out (don't look too close at her scales/horns tho for real), and that doesn't mean other people are happy with how different their characters are. This is meant to be a feedback forum. No one is trying to take your character from you. We're unhappy that it feels our characters were taken from us. If it is possible to get our characters back, without taking yours away, how is that a problem for you? Why shouldn't everyone get a chance to be happy with the update?