User reviews are strange things anyway. I just finished reading through many pages of Dawntrail reviews on Steam, and I found that even a lot of the positive thumbs-up reviews are, in what they write, kind of negative, more than a few amounting to people saying how there is a lot wrong with this expansion but they still love FFXIV enough to recommend it. That is.. not exactly a glowing endorsement?

So although the ratio of ups and downs is 'mixed', the written user reviews might actually lean even more negative.