The GM team is completely ineffective.

[DivineP]

Hey all,

I have been reading this thread and for pre context, spam doesn't really bother me.

That said, I do think however the emote text should be off by default - I've had to message 3 sprouts over the last week that were simply just playing with emotes but it was spamming chat to let them know they could be reported and receive action on their account if someone was vindictive enough to report them. I have then explained where the toggle is for it - which i really should have to do. (I've seen a few horror story's where ppl have been reported for this)

I think with spam, ppl need to just either switch their chat box to 'event' or move areas - how we've come to the era of text spam been reported e.g emotes from a new comer I'll never understand.

I think its wrong if ppl just want to see what each emote does cause it could be considered 'spam'.

[DivineP]

*which I shouldn't have to do* - sorry on mobile can't edit.

[Kazmarek]

Hey all,

I have been reading this thread and for pre context, spam doesn't really bother me.

That said, I do think however the emote text should be off by default - I've had to message 3 sprouts over the last week that were simply just playing with emotes but it was spamming chat to let them know they could be reported and receive action on their account if someone was vindictive enough to report them. I have then explained where the toggle is for it - which i really should have to do. (I've seen a few horror story's where ppl have been reported for this)

I think with spam, ppl need to just either switch their chat box to 'event' or move areas - how we've come to the era of text spam been reported e.g emotes from a new comer I'll never understand.

I think its wrong if ppl just want to see what each emote does cause it could be considered 'spam'.

I broadly agree with what you're saying. If a sprout's "spamming" emotes to find out what they do and they get reported for it, that's what the action policy is for. Warning->3 day suspension->10 day suspension->20 day suspension->permanent suspension. In this particular case, I think receiving a warning would be too tough. All a GM has to do is pull the new player in and say "hey, just be careful, here's how you can turn it off if you so desire" and send them on their way. No "mark" on their account, no suspension, just an honest interaction.

Part of the problem, in my opinion, stems from when they skip the warning phase and go straight into a suspension. For example, I had someone join an FC I was in.... roughly 4 years ago? They had just started playing a couple days before joining us. Their name was unacceptable by SE standards. So, when they got reported, the GM took them in, suspended them for 3 days and of course told them they had to change their name. Sure it was "only" a 3 day suspension, but that decision- especially on a new player- was so outrageously dumb I'm still having a hard time believing they actually did it.

But to get back to your point about sprouts and emote spam- I don't think they should be getting penalized for the first "offense."