Square obviously not listening to feedback

[Tsurayu]

Note also the unsubstantiated assumption that the people playing without posting are happy, rather than perhaps being bored with the game but not caring enough or cognizant enough of the reasons to speak up about it.

Most unhappy people just put up with it until they can't anymore and then take off. Any company as big as Square should know this, because if 'I'm quitting FF14' ever picks up momentum then the network effects will kill the game.

I find quite the opposite to be true.

Most people who are pleased, or otherwise indifferent, with something rarely feel the need to leave feedback. It's almost exclusively the domain of people who have a bone to pick - that's not an exclusive concept to this game. It's unhappy people who feel the need to shout from the rooftops while those who are enjoying or just coasting along that often remain quiet.

I wish the people who say and threaten they are going to quit actually do. And I don't even mean that in a malicious way, not entirely anyway. If the game makes someone that damn miserable then just quit. "B.. but I love this game." Do you? I don't frequent these forums regularly, and yet the times I do I've become quite accustomed to seeing some of the same names crop up regularly moaning and groaning about this or that. And it's like "Why are you still here?" If you really think Square Enix is so deaf to your pleas then go enjoy another game and stop letting yourself be so miserable and find something else to enjoy. Not only are you ruining it for yourself, your attitude ruins it for others.

[CKNovel]

I think they do listen do feedback but not all of it:
DRK, GNB and DRG saw their dash damage removed.
Jobs got "free uses of gauge" instead of "+50 gauge".
MNK Chakra going up to 10 under brotherhood (I perfectly remember who asked this)
MNK ranged attack.
BRD able to sing during downtime.
GNB's oGCDs spam has been reduced.

Even before, DRK has been asking for help, getting charges instead of a duration for blood weapon.
Return of Dismantle to MCH and Natures Mine's buff for BRD.

It would be bad faith to consider that they don't listen to feedback.


But of course there's cases where feedback doesn't seems to reach them or for some reason doesn't convince them.
Carbunble still going spectator, Flamethrower still being a weak capstone, Living Shadow and Automaton Queen being glorified dot, gauge now being consumed by only 1 ability in the whole kit, MNK getting another rework and a new gauge when other job would have liked the attention, why kaiten gone...

I get the frustration of seeing a job not getting feedback answered and having to deal with something we don't like for 3 more years.
I wish they could simply tell "Oh we didn't had time for that but it is on our to-do list and we hope to be able to do it." or "We didn't did X because of Y reasons".

[Aelin_Ashryver]

I'd love the old GNB sounds back, I still think the new sounds they added after people complained sound like you are hitting a card board box u.u

Super thrilled with the changes we've seen for AST, MNK and BLM along with a few others. I do wish they had added something to SMN to make it feel a bit less smooth brained to play, I love the summons but there is not a whole lot to think about. Maybe they did, we have to wait to see the tooltips to know for sure.

[xbahax92]

I find quite the opposite to be true.

Most people who are pleased, or otherwise indifferent, with something rarely feel the need to leave feedback. It's almost exclusively the domain of people who have a bone to pick - that's not an exclusive concept to this game. It's unhappy people who feel the need to shout from the rooftops while those who are enjoying or just coasting along that often remain quiet.

I don't think, it's fair to take any "majority/minority" argument for anyone. Various people visit the forums to complain about various issues. The interesting thing however, it's much easier to channel an opinion about serious issues, when they resonate with other forum users. And not to forget, people complain on various platforms, not only the forums.

It's partly thanks to YoshiP, that people actually use the forums and leave feedback. Whenever he does an official announcement, people seem to calm down (at least the thread activities go down). He asks us to provide feedback and here we are.

[vetch]

"Why are you still here?" If you really think Square Enix is so deaf to your pleas then go enjoy another game and stop letting yourself be so miserable and find something else to enjoy. Not only are you ruining it for yourself, your attitude ruins it for others.

https://en.wikipedia.org/wiki/Network_effect

If you think I should give up one of my social circles just because the gameplay's going downhill then you don't understand, well, anything. Excuse me if I don't care that my attitude is ruining the forums for someone who thinks "just abandon your friend group" is a reasonable course of action.

[Tsurayu]

https://en.wikipedia.org/wiki/Network_effect

If you think I should give up one of my social circles just because the gameplay's going downhill then you don't understand, well, anything. Excuse me if I don't care that my attitude is ruining the forums for someone who thinks "just abandon your friend group" is a reasonable course of action.

If that's the case, then I question why you all aren't hanging out together and engaging in other forms of media and entertainment if you, and possibly at least some of your friends, are so upset with this game. Watch some movies together, play some other games. I can't help but feel like if your relationships in this game were so important to you that you wouldn't complain so vehemently about the game.

[ThorneDynasty]

Honestly I doubt the average player thinks too deep what makes the game fun for them. Hell, you could probably increase WAR's Fell Cleave damage by 1000% and reduce Holmgang CD to 30s and half the players would gush about how "badass" it makes them feel playing the game, for a while. Then you'd never hear from them again after they quit playing, because Id is easy to feed but easy to bore too.

It's a huge fallacy to claim to know what some nebulous silent majority wants though. That's kind of the thing about "silent". It's not a real argument. You might as well say God is on your side - Everyone always thinks that.

[vetch]

If that's the case, then I question why you all aren't hanging out together and engaging in other forms of media and entertainment if you, and possibly at least some of your friends, are so upset with this game. Watch some movies together, play some other games. I can't help but feel like if your relationships in this game were so important to you that you wouldn't complain so vehemently about the game.

Question your local librarian about 'theory of mind' instead, because you seem to expect everyone to think like you do. Half my friend groups are as critically-minded as I am and we have all kinds of fun dunking on the game's poor choices while playing it.

Honestly I doubt the average player thinks too deep what makes the game fun for them. Hell, you could probably increase WAR's Fell Cleave damage by 1000% and reduce Holmgang CD to 30s and half the players would gush about how "badass" it makes them feel playing the game, for a while. Then you'd never hear from them again after they quit playing, because Id is easy to feed but easy to bore too.

It's a huge fallacy to claim to know what some nebulous silent majority wants though. That's kind of the thing about "silent". It's not a real argument. You might as well say God is on your side - Everyone always thinks that.

Riot Games made a post on the League of Legends devblog once upon a time about the Ultra Rapid Fire (URF) game mode, which they only enable as a special event. In URF, most skills have no cost or cooldown so you can fire them at will instead of needing to think and strategize and outplay your opponents as in normal game modes.

The thrust of the dev post was that people flooded into the game mode when it was turned on, but when it ended, participation in the game overall went down, meaning it actually caused some regular mode players who tried it out to quit playing the game afterward.

The easy dopamine hits of URF mode actually had the effect of cheapening a complex, long-legged game and turning it into a disposable experience.

[Valence]

Isn't it a bit of a fallacy to think that because people give negative criticism on things they don't like that it must mean they hate literally everything?

I mean, those people would probably not bother, and in fact, would have left since forever no?

[Sjol]

As someone who works with customers in software development, my experience is that you get a lot of opinions and suggestions from people. I think the problem is that you ask for feedback and customers give you suggestions when you really just want to know what they're pain points are. That's because users aren't typically great designers (UI, UX, job, functionality, etc.).

I figure SE is listening to our pain points and either acting on it as soon as they can, trying to figure out competing pain points (e.g., jobs are too clunky vs. jobs are too simple), and integrating them into their longer-term plans (e.g., 8.0).

Also, response to feedback has to be prioritized. So, an individual's or several individual's particular feedback may be actionable but is considered to be less priority than the stuff they did do. We don't know why they waited to incorporate specific feedback and we will likely never know.

Also, while developers and product managers aspire to be above it, being a jerk with your feedback tends to make them not want to address it. The people working on this are people, too.