
Originally Posted by
Tracewood
They do listen if the complaints become exponential, thing is in the end the producer and devs decide if criticism is valid, up for debate, or outright superfluous.
The recent benchmark is a good example, another is the item request/glamour megathreads. Not taking credit, but back in Heavensward I suggested MNKs to use tonfas for more weapon diversity. Uploaded some screenshots of tonfas, and come Stormblood... MNKs got tonfas, and still do to this day! It's coincidence, cool nonetheless. Also saw dye requests like more metallics and some neon colors added over time, same for some glamour options.
For battle content I see is where most of the complaints are centered. An example of this is the hardcore players want jobs and content to stay hard and complex (which unfortunately creates gatekeeping for endgame content once the math nerds min-max everything, playerbase copycats.) Heck, I would LOVE to have FFXI's merit point system to further boost your job abilities and stats, or something from Monster Hunter Rise's gear augment system where you can get things like an additional materia slot or randomized stats.
Then we have some players prefer simplified (which things become far too homogenized and samey). There's demand for "rewarding" midcore content, and the relic grind being tomes was another complaint they did address, so we're getting regular battle content back in DawnTrail.
When I read someone complain "they don't listen", what they're really saying is "they don't listen to me." Not saying anyone's complaints are invalid, it's just how you present it. I personally would like to see the endgame routine shaken up a bit, where there is more than just Savage to gear up your jobs completly.