feedback? where?

[Asari5]

the general discussion forum is pretty much the hot spot in the forum. most people post their stuff here. feedback too.
i assume feedback with more likes have a higher chance to get read by the team... no clue if thats true.
but i've read several times from other people the general discussion isnt the right place for it. and the devs keep telling us to write feedback into the forum... but where?

where do we post feedback and where do we post ideas?

there are information, bug report and technical support sections, but none of that makes really sense for feedbacn nor ideas.
there is a feedback section.... but only for the companion-app and the website.. where is the feedback section for the game itself?

[Kikoten]

My guess is SE only reads the feedback from the Japanese players. Am I wrong? I hope so.

[Jeeqbit]

There are gameplay forums for specific sections of the game https://forum.square-enix.com/ffxiv/forums/645-Gameplay and class/job forums https://forum.square-enix.com/ffxiv/...6-Classes-Jobs

[WaxSw]

There are gameplay forums for specific sections of the game https://forum.square-enix.com/ffxiv/forums/645-Gameplay and class/job forums https://forum.square-enix.com/ffxiv/...6-Classes-Jobs

That's funny because the devs have been doing to healers the opposite of the feedback that you can find on the healer forums. I highly doubt the devs read those either or the problem of healers being 2 1 1 1 1 1 1 1 1 1 machines with very little to heal would have been solved an expansion ago

[Reinhardt_Azureheim]

That's funny because the devs have been doing to healers the opposite of the feedback that you can find on the healer forums. I highly doubt the devs read those either or the problem of healers being 2 1 1 1 1 1 1 1 1 1 machines with very little to heal would have been solved an expansion ago

But you are getting new damage actions! You get 1-3 button presses that arent DOT or filler... every 2min after using your obligatory buff!

You should be grateful, they listened! //unloading sarcasm.module

[Asari5]

these are for feedback? thought they are mainly for discussion.
thanks

[Jeeqbit]

these are for feedback? thought they are mainly for discussion.
thanks

That's right! The entire forum is for feedback and the developers are far more likely to check the specific forums than the General forum for feedback specific to a gameplay area. Don't get me wrong, they might also use the Search feature, but posts just fall onto the second, third, fourth page so fast in the General forum.

I just focus on the General forum because it's easier to keep track of one forum and it's the most active. When I try to post in the specific forums, it's so tedious to navigate all their arguments and complaints and they are so repetitive that you're spending hours repeating the same things over and over again every day. It's more varied in the General forum.

That's funny because the devs have been doing to healers the opposite of the feedback that you can find on the healer forums. I highly doubt the devs read those either or the problem of healers being 2 1 1 1 1 1 1 1 1 1 machines with very little to heal would have been solved an expansion ago

They have, actually, referenced things I've seen brought up in these forums. Specifically acknowledging that people want to go back to "3.x job design", but that they are happy with the current design and want to continue it. To me, this was an acknowledgement of one of the major points I've seen brought up, they are just saying they disagree.

I don't think it's so much that they do not read those forums. It's more likely the translation barrier. The developers are Japanese, and despite what they claim, feedback from the community team struggles to get through to them or there are gaps in the information they gather.

[WaxSw]

They have, actually, referenced things I've seen brought up in these forums. Specifically acknowledging that people want to go back to "3.x job design", but that they are happy with the current design and want to continue it. To me, this was an acknowledgement of one of the major points I've seen brought up, they are just saying they disagree.

I don't think it's so much that they do not read those forums. It's more likely the translation barrier. The developers are Japanese, and despite what they claim, feedback from the community team struggles to get through to them or there are gaps in the information they gather.

So what it is then? They do the changes based on feedback or they simply pursue their vision regardless of feedback?

Because with healers it seems the latter and it shows because the role is its worst state in the game's history and the changes they do don't tackle the main pain points behind the feedback

Also sorry but logs, percentages and the math behind all the discussion is not a thing that language barrier applies. You don't need to understand japanese or english to see that there is a 1-0 healer clear of ALL the ultimates. You dont need to understand japanese or english to understand a log where it shows that our nuke is over 70% of all of our GCDs.

[Jeeqbit]

So what it is then? They do the changes based on feedback or they simply pursue their vision regardless of feedback?

Literally both. They will listen to feedback but then see if it can fit into their vision or work with their vision.

It is the job of a director to decide what feedback should and should not be listened to. This is necessary. Listening to all feedback blindly would not be good, but ignoring all feedback is not good either. The right director is someone who can figure out what to listen to and what not to. I'd always have said this, but Yoshi-P knows this and has stated this too.

So the answer to your question is neither/both. If you are looking to be critical of this, it would make more sense to criticise their ability to decide/decipher what to, and not to, listen to. Since they are located in Japan and most people in the English forum are not, there is also a language barrier so we can also criticise the ability of the community team to gather feedback well, or alternatively if the feedback is gathered effectively, the ability for that feedback to successfully be translated, received and implemented over in Japan.

[WaxSw]

Literally both. They will listen to feedback but then see if it can fit into their vision or work with their vision.

It is the job of a director to decide what feedback should and should not be listened to. This is necessary. Listening to all feedback blindly would not be good, but ignoring all feedback is not good either. The right director is someone who can figure out what to listen to and what not to. I'd always have said this, but Yoshi-P knows this and has stated this too.

What is the point of giving feedback then?

Lets assume they have a vision (because what they said in EW about not knowing what to add to Sch suggest the opposite). If they only impose their vision and only take feedback that is in line with that vision, What is there to stop a flawed vision to ruin the game?

If what you say is true then the devs have forgotten about what to do to avoid another disaster like 1.0:



Because by forcing their vision despite the multiple criticism and proof behind that they are not doing (1) (2) and (3)