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  1. 03-31-2024 05:48 AM #1
    Ardeth
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    Apr 2016
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    Ul Dah
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    Character
    Peter Redhill
    World
    Halicarnassus
    Main Class
    Dragoon Lv 100
    Quote Originally Posted by Glenfiddich View Post
    And still, people worship this Company. Isn't that something?
    It's because it's their identity. Just as for some people, it's the opposite. I've always felt outside of it. Like I rarely make excuses for corporations and companies. If they screw up and do something stupid, that's on them. But yeah, still no responses on my ticket as well.
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    "You haven't proven that it is safe, you've (only) proved that you can't figure out how it's dangerous."
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  2. 03-31-2024 06:15 AM #2
    LuluVbritannia
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    Jun 2017
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    22
    Character
    Rozemyne Tochter
    World
    Balmung
    Main Class
    Samurai Lv 90
    Quote Originally Posted by Ardeth View Post
    It's because it's their identity. Just as for some people, it's the opposite. I've always felt outside of it. Like I rarely make excuses for corporations and companies. If they screw up and do something stupid, that's on them. But yeah, still no responses on my ticket as well.
    Don't expect a reply till at least Tuesday...they don't work on the weekends and there is Easter, so I doubt they work on Monday either.
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  3. 03-31-2024 06:23 AM #3
    Ardeth
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    Ul Dah
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    1,098
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    Peter Redhill
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    Halicarnassus
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    Dragoon Lv 100
    Quote Originally Posted by LuluVbritannia View Post
    Don't expect a reply till at least Tuesday...they don't work on the weekends and there is Easter, so I doubt they work on Monday either.
    Which is funny because I think my ticket was from Wednesday. But I'm well aware that this company won't take it seriously. Whatever happens, happens.
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  4. 03-31-2024 09:42 AM #4
    LuluVbritannia
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    Rozemyne Tochter
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    Balmung
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    Samurai Lv 90
    Quote Originally Posted by Ardeth View Post
    Which is funny because I think my ticket was from Wednesday. But I'm well aware that this company won't take it seriously. Whatever happens, happens.
    Same, my ticket was on Wednesday as well.
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  5. 03-31-2024 10:29 AM #5
    Souljacker
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    Apr 2011
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    Last Hero
    World
    Coeurl
    Main Class
    Thaumaturge Lv 90
    Quote Originally Posted by LuluVbritannia View Post
    Same, my ticket was on Wednesday as well.
    Yerp, I gave it two days before sending in a ticket, got some canned reply, replied to that twice, crickets. I've pinged them over on X, there's just absolute silence. I guess enough folks got through that they don't think there's any problem? Either that or something broke badly on the back end and they implemented a band-aid preauth rejection while it's fixed, all without pulling the product from the storefronts or saying anything at all.

    Has anyone been able to order, on either the EU or the NA site, in the last day?
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