SE EU Store Payment issues?

[Larirawiel]

The preorder was fast yesterday for me. I did not login and preordered it as guest. And then i used Paypal for payment. It took two minutes to finish it. But the e-mail with the preorder code took 11 hours.



Cheers

[IHOJ]

https://www.reddit.com/r/ffxiv/comme...re_enix_store/

Is there an issue with your billing address ? Are you paying from a different region ? E.g. U.S card paying for an EU account ?

[Glenfiddich]

As you can see in the upper right corner, I've ordered Dawntrail almost 2 Days ago.
No Pre-Order Code as today.
I've contacted the Store and the answer was in general sense ''please be patient''.
Or as Yoshi P. would say..''Please look forward to it''.

[Casti_EL]

Once I had managed to get the order done correctly yesterday my code came through within 20 minutes.

If you didn't checkout as guest try logging in and looking at the order - if it's been processed you should see the code on there without having to wait for the email.

[Glenfiddich]

If you didn't checkout as guest...

I did check out as a guest.
However, it shouldn't take them that long to send me the code.
This company is ridiculous.

[Sotaris]

So what did we learn today? Don't pre-order day 1.
Also congestion. Imagine that.

[Glenfiddich]

So what did we learn today? Don't pre-order day 1.

You are funny.
You are basically saying, all players should not pre-order on day 1.
Now. what's the difference if all players would pre-order on day 2 or day 3?
How do you know when other players pre-order?

[Sotaris]

We can have a conversation in good faith but if you going to make up stuff I never said, that's not possible.

Don't pre-order day 1 when we know from historical experience that it's always this shitshow, or do and bitch about not getting your code when 100,000+ people are trying to do the same. *pika face*
The difference in waiting is the initial congestion and traffic would slow down, isn't that obvious?

[Reinha]

I did check out as a guest.
However, it shouldn't take them that long to send me the code.
This company is ridiculous.

It shouldn't take that long because I ordered from the same store after you and got my code already. Has the payment gone through?

[Glenfiddich]

We can have a conversation in good faith...

I have no idea what that means. I'm guessing you ment ''civilized''

.. and bitch about..trying to do the same *pika face*

But then this wouldn't be in the sense of ''civilized''

I repeat. You are funny.
Notice, I didn't say you are a Joke, no. Just funny.