That's true, but I think the reason they feel pressured to make tanks and healers simpler is because if people want to play them for aesthetic or lore reasons, they are forced to be a tank or healer. There are no role specs in this game like there are in others. If there were role specs, then all the people not confident at tanking and healing could potentially just pick the DPS role instead and accept tanking and healing being more sophisticated.
I actually don't think 100% DPS uptime is necessarily a problem. Using your attacks 100% of the time and heals being something that you weave is fine as a concept, but if it's going to be that way then SE should go 100% through with it and put Cure, Cure II and Medica as OGCDs with a short cooldown time and then increase the healing requirements in duties that lack significant heal checks or add some other attacks similar to the Summoner rotation to make it a little more exciting than 1 button.
It was a lot like that in ARR and Heavensward, but there was a certain behaviour among players to try and do as little healing as possible so that they could DPS. On White Mage for example, you could apply regens (if needed) and then DPS while Scholar just let their pet and Whispering Dawn heal. If you left Cleric Stance, your DPS was useless anyway so you may as well have GCD heal before re-entering it. Once they removed Cleric Stance, the focus on DPS over healing sort of pressured SE to go in the OGCD direction so that players weren't fighting against the system and using the few OGCDs they had available, leading to now where all the healer cast times were reduced to 1.5 seconds so we can weave all our heals and attacks properly.I'd argue making it so healers having to GCD heal also helps healers quite a lot gameplay wise, because it would be cool to actually fit in DPS while you have to make a choice when to heal and when to damage.
You can argue that this DPS healer mindset was "because there was a lack of things to heal" but things really did hurt more in the past, healers (including myself) just really pushed it to the limit and you'd often see people complaining about healers doing DPS too much. I can't say I've seen such complaints in recent memory with how the game is now.
No matter what SE does, there will always be healers trying to get 100% DPS uptime tbh, so allowing them to do that while just weaving heals could work. Cleric Stance is a good alternative though, because it forces you into a choice: tank dies so you can DPS, or you heal and cannot DPS. But obviously SE decided that solution is too difficult for some players.
Tanks used to be less popular than healers (so they added tank mount achievements), but what happened was in Shadowbringers, tanks were made less complicated to play (no enmity combos or stance dancing, just doing DPS gains the attention of enemies), while healers had many of their attacks (particularly DoTs) removed causing a shift. On top of that, the new job in Shadowbringers was Gunbreaker, which many people wanted to play (but did not want to be a tank), so it caused people to learn to tank.



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