Bad lag again with NTT's NA server network

[Dante505]

This feels like it will just devolve intol a blame game until they see us just give up. Sorry for the downer but seeing both SE and ATTs responses gives me no hope at all.

[Etterna]

For those on Console, VPN is viable without mucking up one's entire network/router/modem. If one can stomach a $5 / month VPN service to keep playing, a RaspberryPi+Wireguard or a $30 OpenWRT router on Amazon can get you on one of the many VPN services out there (OpenVPN or Wireguard) with a PS4/PS5 and gets you around the bad nodes.

Tried it out today and I'm getting better pings and latency on the VPN than a direct connection with ATT Fiber. If anyone's interested in learning more, look up RaspberryPi+Wireguard, or GL.INET router devices on Amazon and I have links for setting it up. Took 30 min to get my PS5 to route through a RaspberryPi with Mullvad's Wireguard VPN.

... Or, NTT and ATT can undo whatever the heck they did on May 15th... one can dream.

Don't play on console but I used to route my ps4s traffic thru my pc using a local proxy/vpn server. Assuming this can still be done it should allow consoles to use a pc based vpn connection. In theory, I've never had the need to vpn for my ps4.

[geekers]

Adding my voice to the choir. ATT here, and having the issue, too. I finally decided to try a VPN yesterday, and it worked for the packet loss/rubber banding. Using the free tier of Proton VPN (they only ask for an email address, so low bar), so the speed/latency was still a little slower than before the ATT/NTT issue. Made the game playable (even PvP was decent) rather than me quitting because playing felt like pulling teeth.

[Merricat]

Sigh. Here for my morning check-in to see if there is any change. Apparently we're still deep in the round robin of "not my equipment, not my problem"!

I'm using 1.1.1.1 and it's decent. I had a few flaky days, but it was fine during primetime hours (Eastern time zone) last night. I'm hoping it stays stable. It is NOT as good as my connection was before all this, but it's noticeably better than playing without it.

[Merricat]

Aaaaaaand now I'm getting a better connection without the VPN. Nevermind. I give up trying to figure this out.

[niftyqt]

Hello fellow Warriors of Light!

I just spoke to AT&T (as recommended by Yoshi's team: https://na.finalfantasyxiv.com/lodes...6a07e92f6a0f29

Here was AT&T's response:

I have checked in over the network lines, and the team has indeed reported a know issue for which the case is being worked upon. To assist you best upon the issue being cleared over the backend server, I would also like to help open a dedicated port over your router as well, so that the game can indeed function smoothly over the intended device. Would that be okay with you?

For the tech savvy: Go to your modem's Firewall setup page in your browser, and open the port range: 2031-2032 with the base port at 2031.

Non-tech savvy: Go to https://www.att.com/support/internet/ and scroll to the bottom to chat with a rep or call 800-288-2020. Tell them about the issue with the lag while playing Final Fantasy XIV, and ask them to open the port range: 2031-2032 with the base port at 2031 on your router for you.

My original post: https://www.reddit.com/r/ffxiv/comme...rk_lag_issues/

[Illyrian94]

Hello fellow Warriors of Light!

I just spoke to AT&T (as recommended by Yoshi's team: https://na.finalfantasyxiv.com/lodes...6a07e92f6a0f29

Here was AT&T's response:



For the tech savvy: Go to your modem's Firewall setup page in your browser, and open the port range: 2031-2032 with the base port at 2031.

Non-tech savvy: Go to https://www.att.com/support/internet/ and scroll to the bottom to chat with a rep or call 800-288-2020. Tell them about the issue with the lag while playing Final Fantasy XIV, and ask them to open the port range: 2031-2032 with the base port at 2031 on your router for you.

My original post: https://www.reddit.com/r/ffxiv/comme...rk_lag_issues/

Interesting. I'll give that a shot after work tonight and see what happens. My knowledge of networking is pretty limited so I'm not exactly sure how opening a port on our routers will get us around those problem nodes, but it's worth a try at the very least.

[Xellos2099]

what setting do i use if i use 1.1.1.1?

[Ahumaya]

Interesting. I'll give that a shot after work tonight and see what happens. My knowledge of networking is pretty limited so I'm not exactly sure how opening a port on our routers will get us around those problem nodes, but it's worth a try at the very least.

Opening a port or series of ports will not resolve a network routing issue caused by a faulty device within NTTs network stack. The solution listed will not help with anything, but the AT&T tech can't simply say "Well we can't do anything, good luck!".

Also, as noted in previous pages of this now 73 page long thread, the high latency and packet loss is on a (very regular) schedule, and we still have another 2.5 hours before things get bad, and then another 2 hours or so after that before packet loss begins.

I am very happy to see a lodestone post however, as that is a significant improvement over just 2 tweets, but the post fails to actually identify the issue or a timeline on restoration. Alas.

Much love, things will get better.

[Janyd]

I can't speak for everyone but I was able to open those ports in my browser.

Once I accessed my gateway, I went to Firewall, then the NAT/Gaming section, and created a new "custom service" with those ports open. t helps to name it, as well.

If it doesn't work, you can delete the custom service you made there.