Bad lag again with NTT's NA server network

[niftyqt]

That's really about it, yeah. Keep being a pain (respectfully) and push their support KPIs up high enough and maybe eventually the business-types will decide that it's worth doing something about. That's about the only thing that gets the attention of the higher-ups at the company I work at--once us devs get pulled onto support work enough they eventually decide to actually give us the time to work on fixing long-running issues. It sucks, but that's how the corporate world works in quite a few places.

Other than that... I guess try and get visibility in games media? Same sort of a deal there--increased visibility won't solve our problem, but the pressure of it being discussed a bit more widely outside the Square Enix forums might move the needle at least somewhat.

Correct. Chat and phone support costs a lot for the company, so the more people that call reporting the same issue, the likelier it'll be bumped up in priority to resolve.

[Anida]

Sorry that I want to play FFXIV /shrug

So do I, but that's not my point.
As long as people are willing to do work-arounds, even at extra cost to themselves, this issue will never truly be a priority.

[Deceptus]

https://na.finalfantasyxiv.com/lodes...6a07e92f6a0f29

Finally, a proper Lodestone post about it. Took them far too long, but at least the situation is still being addressed.

Keep fighting.

All that post says is:

"It's not us, it's them." Basically, "sucks to be an AT&T subscriber right now"

[Rekts]

I was reading over the comments on Twitter for the lodestone announcement, and more people with different ISPs are complaining about the same issue.

So it's not just ATT confirmed. Correct me if I'm wrong(I am not technical savvy), but doesn't that prove that it's NTT's responsibility and not an NDA between ATT and NTT about who's responsible for paying for upgrades?

[Illyrian94]

Hello yes this is your friendly neighborhood Hrothgar stopping in for the daily "still broke" screenshot ritual. Start time has shifted slightly the past few days from what we were seeing before, but the overall result is still the same. Just a bit more buildup and suspense now before it starts in earnest. The network can do a little pregaming, as a treat.

Ping and packet loss go brrr.

[LinaGiggles]

Yeah I just feel like we're hitting walls over and over.... and either one wants to take fault or part but want us to voice to other said company about the issue. *sigh* Savages start next week.

[Merricat]

Yeah I just feel like we're hitting walls over and over.... and either one wants to take fault or part but want us to voice to other said company about the issue. *sigh* Savages start next week.

Yeah. It's depressing. I feel ya.

[n_n]

So do I, but that's not my point.
As long as people are willing to do work-arounds, even at extra cost to themselves, this issue will never truly be a priority.

I'm still playing only because I just bought 30 days game time just as this BS started. If the issue is still a thing 20 days from now, I'll gladly "boycott" the game until this is fixed, even though I have a "free" workaround that works perfectly.

[radhaz]

I'm having the issue on both my NA and JP char.

[Dante505]

Even though I knew it wasn't going to work, I opened up the ports they asked and here is a screen shot with the trace routes after they are opened