I got termination ban but I thought it was too harsh

[kaynide]

nope they cannot , remember you're paying for a service, so YOU as a customer expect A service in exchange, they cannot come take your money and ban for no reason, speaking as a former lawyer that'll be (to a certain extent) a class action lawsuit, everything complicates when theres money in the middle , different story would be if the game was F2p

You're welcome to die on that hill, but to quote the ToS in the ONLY PART THAT IS ENTIRELY BOLDED, UNDERLINED AND IN CALL CAPS:

YOU ACQUIRE NO OWNERSHIP OR PROPERTY RIGHTS IN ANY CHARACTER OR OTHER IN-GAME VIRTUAL GOOD, AND ARE ONLY LICENSED TO USE SUCH CHARACTERS AND ASSETS ASSOCIATED WITH YOUR FFXIV SERVICE ACCOUNT SUBJECT TO THE CONDITIONS SET FORTH IN THE AGREEMENTS. YOU AGREE THAT YOUR FFXIV SERVICE ACCOUNT AND ANY VIRTUAL GOODS AND CHARACTERS DO NOT HAVE ANY MONETARY VALUE. SQUARE ENIX MAY SUSPEND, TERMINATE, MODIFY, OR DELETE FFXIV SERVICE ACCOUNTS, CHARACTERS, VIRTUAL GOODS, OR THE SERVICE ALTOGETHER, AT ANY TIME FOR ANY REASON OR FOR NO REASON, WITH OR WITHOUT NOTICE OR LIABILITY TO YOU.

Specifically the part I made red. In the thing players explicitly agree to in order to play the game.