There will always be unsatisfied players but there is a huge difference between satisfying 60% of players and satisfying 20%.This is basically coming down to the fact that FFXIV is trying to cater to a wide range of players, with a lot of varied content that it does ok to good, but doesn't really excel at anything.
There are many cool side-features and concepts that are interesting on a Feature-Level, but not substantial enough to justify being part of a persistent Online-Game, let alone one that wants to charge monthly to even be accessed.
To be fair, even if they would release Savage/Hardcore Content every Update, some people would still not be satisfied, since they blow through anything at a rapid pace anyway. A MMO can never have “enough” Content, for this Audience.
It's a spectrum. No one wants SE to try satisfying literally everyone.
Some people on here sure make it feel like they should. Or care that it's a spectrum. "You should cater to this type of player" Devs go and do so "Oh no, we didn't mean those ones. we meant those other ones " Cue multiple walk backs until everyone and their pet badger know what's being hinted at. While wishing they'd just say what they want and why out loud already. When the devs finally do put something that caters to them; they just go and cry "Oh not like that."
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