I'd like to address the elephant in the room as well. Not all sprouts are genuine new players either. I have seen many knowledgeable sprouts in the Novice Network and in dungeons. These are clearly obvious alts of someone who knows how to play the game, but it often leads to "Sprouts do a better job than mentors do" which would be an illusion. That sprout could be a mentor on their main. I myself have leveled many alts and have seen people randomly start explaining mechanics I didn't ask for just because they saw "New Player Bonus" in the instance. For this reason, some mentors might not explain anything until they are asked because they cannot confirm wither or not this sprout knows what they are doing.