People saying to just blacklist people mid-duty clearly don't ever use the blacklist function. You can't do it in a duty. And by the time you can, it's not immediately needed. If you could do it mid-raid then sure, that would work.

Also, telling people to turn their chat log off for the duration robs them of the ability to communicate with everyone on things that may actually matter, like saying to stop for cutscenes, that someone had to AFK for a second, or fight-specific stuff. It's not a solution.

I've also seen some pretty horrible things being said, but it's not exclusive to Crystal like someone else weirdly said. There needs to be a better blacklist function, SE needs to be stricter with punishing players who break the ToS via chat, and people should stop being so rude to each other.

But yeah, let's just reduce it to "I've never seen it, doesn't exist".