Is this a joke?

[Pofo]

Spoken like a true Square Enix white knight. Call me crazy but I we kinda expected the Dev. team to do their job right (god forbid) and didn't think we'd need to check the front page in case it says "Don't reactivate or we'll screw you out of your money ". In the years we've spent playing XI and the time spent playing this game we've never encountered anything like this, and as so, felt no need to check the front page before she reactivated. And I can almost guarantee that you've never specifically scoped out the front page for information like this when reactivating your account either.

[Coglin]

Spoken like a true Square Enix white knight. Call me crazy but I we kinda expected the Dev. team to do their job right (god forbid) and didn't think we'd need to check the front page in case it says "Don't reactivate or we'll screw you out of your money ". In the years we've spent playing XI and the time spent playing this game we've never encountered anything like this, and as so, felt no need to check the front page before she reactivated. And I can almost guarantee that you've never specifically scoped out the front page for information like this when reactivating your account either.

Sorry friend, but your wrong. Anyone who has been through a server merger in any game, knows it can take time to get all the information transfered.

But wait.

You specifically said

we've never encountered anything like this

so if your going to reactivate into a situation you have neer dealt with, common wisdom would dictate that you look into it.

Your just trying to exclaim that "SE screwed you and is wasting your money" when thats not the case. So far we have advised you how you how to get the time returned, and explain that issues of this nature were warned. What do you do? You call every one "SE white knights". They are trying to post information about how to get your time extended to compensate for the time lost, as well as clarify to you, that issues of this nature were explained. Frankly, I prefere to be thought of as a white knight anyday over being thought a fool. Clearly your no white night.

[Molly_Millions]

Spoken like a true Square Enix white knight. Call me crazy but I we kinda expected the Dev. team to do their job right (god forbid) and didn't think we'd need to check the front page in case it says "Don't reactivate or we'll screw you out of your money ". In the years we've spent playing XI and the time spent playing this game we've never encountered anything like this, and as so, felt no need to check the front page before she reactivated. And I can almost guarantee that you've never specifically scoped out the front page for information like this when reactivating your account either.

Call SE, tell them you want the days you haven't been able to play tacked on for free to the end of the month you paid for or you won't resub. They'll fix it for you. This has nothing to do with white-knighting it's about taking some responibility as a consumer.