We should really update the reporting system

[Kes13a]

We need 3 simple new options to Report. Those 3 options will be:

1.) Retainer Names / right click the Name on the Market Board and Report the inappropriate Retainer Name. No extra Text or explanation needet.

2.) Adventure Plate / right click on an open Plate and Report it as an inappropriate Adventure Plate. While that Report gets send there should also be send automaticly a Screenshot of that Adventure Plate in the moment it got Reported. There should be an option for an explanation why the Reporter finds that Adventure Plate inappropriate.

3.) Toxic Players in the Chat / right click the Player Name in the Chat and Report inappropriate language. There should be a Time Stamp like 10 Minutes before and 10 Minutes after the Report where the Chat of the Reported Player gets send automaticly with the Report. So there will be no confusing, no missunderstanding, no false accusations.

3 easy Clicks for the most Stuff. There is no need for a long Text Message to the GM's. Just a simple click and everything else takes it's way. Market Board Bots are another thing but that needs more Work and we all know how often they get banned .... so wasted time

For all 3 Reports should be a simple Warning, which the Player has to click away. That Warning could be a simple Text : False Reporting gets punished. Are you sure you want to Report this? If a Player gets cought with a false Report he should get a 12-24 hour Account Bann. That will prevent from false Reports and dumb Karen dessisions.

agreed. +1

except.. simple warnings do little. if simple warnings worked then being told "dont do this" would work all the time, we know it doesnt. for 1 and 2, should be allowed to change it before you can click out of it. 3 is a bit more of something that needsa bit more input from the reporter and reportee.

regardless of how its viewed or implemented, the system needs to be introduced to the 21st century

[NekoMataMata]

Live and let live~

In a perfect world we wouldn't even need a report system at all!

We don't live in a perfect world though.

If something is truly offensive and worth reporting, it's worth going to that tiny bit of extra effort to do it.

If that extra effort is too much bother, then it's not something that was all that offensive in the first place.

Defending poor behavior again? Those are your rules, not the rules of the game.

How hard is it to imagine that the people that get home in the evenings from work/school/both are way too tired to bother filling out a lengthy report when someone decides to act up in their roulettes?

[Caddo]

How hard is it to imagine that the people that get home in the evenings from work/school/both are way too tired to bother filling out a lengthy report when someone decides to act up in their roulettes?

... It's not lenghty though.

Name, Server, Time, Description of what happened.

If this isn't worth the 2min to fill out then I don't think the report was nessecary. You know you can copy/paste peoples names into the reports, right? You can also copy paste what they said in the tidbit with a simple "They said this -paste-" and then give a quick summarily of why you think it's wrong.

[Kes13a]

Defending poor behavior again? Those are your rules, not the rules of the game.

How hard is it to imagine that the people that get home in the evenings from work/school/both are way too tired to bother filling out a lengthy report when someone decides to act up in their roulettes?

not sure how you saw that as defending bad behaviour

look, if they are too tired to fill out a report... maybe they should actually be sleeping instead of playing. in fact, if they are that tired, it may be best that they not file a report because, I know a lot of people that when they are that tired, are cranky and always take things the worst way possible. the person reporting is not always in the right, and exhaustion is the cause of a lot of mistakes, especially in judgement

[Xeronia]

There are evil, satanic, ToS breaking addons that just filter RMT chat and even venue spam if you want. If some random person can make tools like that, what's SE's excuse?

I had wanted to make a topic that in the most recent update to FFXI on Febuary 10th they added a term filter that you can add terms into. Yes it is as archaic as you expect and it is a word document you have to edit outside of the game but I would personally love to see something similar for 14 in a more modern implementation of course. So it isn't even just third party addons but the other team for a much less popular game in the same office figured it out.

[NekoMataMata]

not sure how you saw that as defending bad behaviour

look, if they are too tired to fill out a report... maybe they should actually be sleeping instead of playing. in fact, if they are that tired, it may be best that they not file a report because, I know a lot of people that when they are that tired, are cranky and always take things the worst way possible. the person reporting is not always in the right, and exhaustion is the cause of a lot of mistakes, especially in judgement

They're suggesting that people who are turned away from reporting because of how irritating the reporting process is have not experienced poor behavior, and therefore even behavior that might break ToS is not offensive to begin with.

Also sounds like quite the assumption on your part. Have you never had such an awful experience where you just want to close the game and log off for a bit? Oh right, you can't unless you want the people that caused said experiences to go without punishments.


Guess we all heard it right here though. If you think someone might report your poor behavior then go ahead, try to harass them until they've had enough and log out. Give them such awful experiences that they don't even think about filing reports, they just close the game.

[Wolwosh]

Its not great, but maybe it should stay the way it is, considering how sensitive 14's community is...

[Absimiliard]

What do you habitually do that you're afraid might get you in trouble? Is there a good reason for you to be doing that something or is it a case of "because I want to and I should be able to do what I want"? Any mature adult knows that we don't get to just do what we want, that there are still standards of interaction society expects us to follow.
And we also know that we need to accept the consequences for when we don't follow those standards, whether intentional or accidental.

Also, just because something gets reported doesn't mean the GMs will see it as a situation that needs action. I've been told by other players on a few occasions that they were going to report me for some presumed infraction and yet I've never had contact with a GM except in response to tickets I've opened myself.

Hmm, let's see. Things I do habitually that are punishable under the current TOS? Expecting basic competence and decorum from other players. No matter how politely worded or what have you, indicating to someone else it would be beneficial for the group for them to do X instead of Y is a punishable offense, even should them doing X instead of Y be absolutely integral to succeeding. This goes far beyond common sensibilities pretty much everywhere. And yes, I have had consequences for precisely this thing. No, the wording I used when addressing the individual was not rude or demanding - it was phrased as a very non-confrontational request for the individual to do what was needed of them, coupled with an equally non-confrontational explanation of why it would be better for them to do X instead of Y.

As for being reported, anyone that feels the need to tell you they're going to report you probably isn't actually going to do it. If they do, the fact they felt the need to tell you has a good chance of biting them in the posterior. Of note, the GMs have a lot on their plates at any given time. Most investigations are cursory at best, going only in-depth enough for them to ascertain whether or not the thing being reported took place. The circumstances surrounding that thing occurring are largely irrelevant. For this reason, I believe you might have a little too much faith in the process.

[Xirean]

I know that this isn't a popular answer, but here it is: just be a decent person in the game.

I used to like this answer, but sadly I must ask what "being a decent person" means. Different people have different ideas of what that is.

One individual might consider giving friendly and honest advice about abilities to be a decent quality; whereas another considers that to be an attack regardless of how well packaged and delivered. Someone might even consider saying this to you to be inappropriate and not decent.

[Jojoya]

Defending poor behavior again? Those are your rules, not the rules of the game.

How hard is it to imagine that the people that get home in the evenings from work/school/both are way too tired to bother filling out a lengthy report when someone decides to act up in their roulettes?

What is this supposed to mean? I'm not defending any bad behavior. I'm not making any rules. The game has created the rule to use the Support menu to report other players.

It's not difficult to enter player name, time/date and what you found offensive. The form that comes up is just a guideline and not every field has to be completed, let alone in detail. Just include the relevant information so the GMs can see what happened.

If you're that tired after a long day, it sounds more like you're irritable and taking offense at things that a rational person would understand aren't intended to be offensive. You might feel better by taking your bad mood out on others but you're not accomplishing anything.

Again, if it truly is offensive it's worth taking the 2-3 minutes to complete the ticket so the GM understands why you found it offensive.

If you need a right click option to press just to make yourself feel better, try using the Blacklist option that appears.

They're suggesting that people who are turned away from reporting because of how irritating the reporting process is have not experienced poor behavior, and therefore even behavior that might break ToS is not offensive to begin with.

Also sounds like quite the assumption on your part. Have you never had such an awful experience where you just want to close the game and log off for a bit? Oh right, you can't unless you want the people that caused said experiences to go without punishments.

I was suggesting no such thing.

Are you having another one of your bad days after work, or something?

Hmm, let's see. Things I do habitually that are punishable under the current TOS? Expecting basic competence and decorum from other players. No matter how politely worded or what have you, indicating to someone else it would be beneficial for the group for them to do X instead of Y is a punishable offense, even should them doing X instead of Y be absolutely integral to succeeding. This goes far beyond common sensibilities pretty much everywhere. And yes, I have had consequences for precisely this thing. No, the wording I used when addressing the individual was not rude or demanding - it was phrased as a very non-confrontational request for the individual to do what was needed of them, coupled with an equally non-confrontational explanation of why it would be better for them to do X instead of Y.

As for being reported, anyone that feels the need to tell you they're going to report you probably isn't actually going to do it. If they do, the fact they felt the need to tell you has a good chance of biting them in the posterior. Of note, the GMs have a lot on their plates at any given time. Most investigations are cursory at best, going only in-depth enough for them to ascertain whether or not the thing being reported took place. The circumstances surrounding that thing occurring are largely irrelevant. For this reason, I believe you might have a little too much faith in the process.

I can agree with the basic decorum part without issue.

Basic competence tends to be subjective and some players just are not as skilled as others. Without knowing the all the specific details of a situation, I really don't have the ability to say whether or not I agree that something should have been reported and that GMs should have taken action against the reported player.

But I do know, as I said earlier, I've never been contacted by a GM for something I've done even though I've made suggestions to other players in parties before. Why were you contacted and not me? Again, I can't say since I don't know the specifics of your situation and what was said.

GMs are also human and sometimes will make mistakes in judgement. If it's just an isolated situation where the GM ended up contacting you, it's nothing to stress over.

But if they've had to contact you on repeated occasions, there is something about the way that you are handling those situations that probably could be done better.

This is where the related discussions about clarity comes in. SE's thinking is backwards if they think being vague corrects problems. It doesn't. There needs to be detail if the player is to avoid making the same mistakes again in the future. Most players aren't going to switch to revenge mode over a report if they figure out who the reporter was. They're far more likely just to avoid that player in the future to prevent any other issues. If someone were to engage in retaliation, either directly or through proxy, then that's someone that has no business playing a MMO and should be perma-banned.