We should really update the reporting system

[SannaR]

The only report template that takes a long time to fill out is the bug report. Did someone report you for spamming an emote? Which I mean if you want to do that then uncheck the box that shoves it into the chat log. Unless you have voice 5 for your cat girl and you're using one that makes sound. Then I'd understand that. Same with the lalafells that have that one annoying voice and spam their joy emote every millisecond. I find the others fairly easy to fill out.

[Amarande]

If you are bothered by the ToS, ask yourself why. What do you habitually do that you're afraid might get you in trouble? Is there a good reason for you to be doing that something or is it a case of "because I want to and I should be able to do what I want"? Any mature adult knows that we don't get to just do what we want, that there are still standards of interaction society expects us to follow.
And we also know that we need to accept the consequences for when we don't follow those standards, whether intentional or accidental.

Also, just because something gets reported doesn't mean the GMs will see it as a situation that needs action. I've been told by other players on a few occasions that they were going to report me for some presumed infraction and yet I've never had contact with a GM except in response to tickets I've opened myself.

I expect people see the horror stories and become afraid, especially for accounts that they've put a lot of time into and would be hard or impossible to redo from scratch (like FFXIV, or a Discord account with lots of servers and friends made, etc.).

The trouble is that the horror stories are outliers, but small risks of large losses are the most difficult to handle psychologically (and policy wise, even, to be quite blunt - especially when populations are large enough that any given ghastly corner case is likely to happen to someone statistically speaking), and in the case of online accounts, for various reasons the information that allows us to confirm just how much of an outlier is generally not available (while trolls will use the situation to try and spin doctor their legitimate ban into "I was a corner case, boohoo" threads).

Offensive language is probably the worst one because I've actually heard of friends who've gotten suspended almost immediately after the (justified or not) words were uttered, which runs very counter to how FFXIV is normally understood to work (i.e., reports are assumed to all be human reviewed), and suggests that there is a robot rubberstamp for this particular case - quite possibly matching the lovely profanity filter limitations (where even, say, "the thing is" will come out as "the thin? ??" in game chat ... so false positives are a very real possibility, but since they won't tell you what you did "to protect the reporter" ...)

The only report template that takes a long time to fill out is the bug report. Did someone report you for spamming an emote? Which I mean if you want to do that then uncheck the box that shoves it into the chat log. Unless you have voice 5 for your cat girl and you're using one that makes sound. Then I'd understand that. Same with the lalafells that have that one annoying voice and spam their joy emote every millisecond. I find the others fairly easy to fill out.

TBH a real issue on this one is probably sprouts: all those old Leves where you have to /beckon, for instance? Get it wrong a few times in a row because you don't know how to use emotes yet or don't realize you have to target the friendly NPC first? Your communications might be limited (free trial? Not in Novice Network yet? Oh, apparently free trials are understood to get shorter shrift when it comes to getting reported, too) so you can't or don't know how to ask for help?

Maybe emotes into the chat log should just be filtered out altogether, or it should be changed to a "see emotes in YOUR chat log" instead of "SEND emotes to people's chat logs" option, and the option to report for it removed at the same time?

[SannaR]

TBH a real issue on this one is probably sprouts: all those old Leves where you have to /beckon, for instance? Get it wrong a few times in a row because you don't know how to use emotes yet or don't realize you have to target the friendly NPC first? Your communications might be limited (free trial? Not in Novice Network yet? Oh, apparently free trials are understood to get shorter shrift when it comes to getting reported, too) so you can't or don't know how to ask for help?

Maybe emotes into the chat log should just be filtered out altogether, or it should be changed to a "see emotes in YOUR chat log" instead of "SEND emotes to people's chat logs" option, and the option to report for it removed at the same time?

When is the last time any of those zones or the area those leves take place were crowded? I doubt anyone would report a /beckon spam in those areas. Emotes I want to say have the same range as say chat does. If not shorter. The box also doesn't apply to those who use the /emote command as those will appear in chat regardless if it's been checked or not. There's been plenty of times when I've seen someone spamming one of those. Normally they're macroed as they do tend to have /handover or some other emote attached to them. Emote spam in the chat is also seen as rude when or if you attend an rp environment be that a tea house or a night club. The only sprouts I run into that are rude or choose to be rude is after I've asked them if they could stop spamming the chat with something or telling them that what they're doing can be seen as harassment according to the ToS.

[Raoabolic]

There are evil, satanic, ToS breaking addons that just filter RMT chat and even venue spam if you want. If some random person can make tools like that, what's SE's excuse?

[Kes13a]

There are evil, satanic, ToS breaking addons that just filter RMT chat and even venue spam if you want. If some random person can make tools like that, what's SE's excuse?

SE's excuse is then the tea club that deal with the reports and all manner of...whatever they deal with, would no longer have a reason to go to work.

the TOS is never the problem, if people behaved better with others, there would be virtually no need for a ToS, no matter how much you thinks its restrictive etc, its there for a single reason, people are ....well, fill in the what they are. but if people werent people, we wouldnt need the ToS, so that falls on the shoulders of the others that we play with in any mmo. (not singling you out Raoabolic, just commenting on the comment before about the "restrictive" ToS from someone else)

[Raoabolic]

SE's excuse is then the tea club that deal with the reports and all manner of...whatever they deal with, would no longer have a reason to go to work.

the TOS is never the problem, if people behaved better with others, there would be virtually no need for a ToS, no matter how much you thinks its restrictive etc, its there for a single reason, people are ....well, fill in the what they are. but if people werent people, we wouldnt need the ToS, so that falls on the shoulders of the others that we play with in any mmo. (not singling you out Raoabolic, just commenting on the comment before about the "restrictive" ToS from someone else)

I can get behind what you say in a way, but realistically you are asking for everyone (not just the internet) to be civil regardless if one person's civility is counterintuitive with another person's civility. Good luck with that one, I'll be waiting for that sweeping change any day now. Any day now...
Any day...
;A;

[Equitable_Remedy]

I know that this isn't a popular answer, but here it is: just be a decent person in the game.

[Kes13a]

I can get behind what you say in a way, but realistically you are asking for everyone (not just the internet) to be civil regardless if one person's civility is counterintuitive with another person's civility. Good luck with that one, I'll be waiting for that sweeping change any day now. Any day now...
Any day...
;A;

I wouldnt hold your breath. I dont think humanity is mature enough as a species to be that way. doesnt matter anyway, we are running towards extinction faster than the mythical lemmings ran for the cliff

[Raoabolic]

I wouldnt hold your breath. I dont think humanity is mature enough as a species to be that way. doesnt matter anyway, we are running towards extinction faster than the mythical lemmings ran for the cliff

There might be a- eh, we are going off on a tanget. All i'l saying is that the devs should just look at the evil addons list and see what they can implement easily based on the number of downloads each addon has. RMT chat block needs to be priority, fix the latency tax, and chat bubbles come in a close 3rd!

[Aneshda]

We need 3 simple new options to Report. Those 3 options will be:

1.) Retainer Names / right click the Name on the Market Board and Report the inappropriate Retainer Name. No extra Text or explanation needet.

2.) Adventure Plate / right click on an open Plate and Report it as an inappropriate Adventure Plate. While that Report gets send there should also be send automaticly a Screenshot of that Adventure Plate in the moment it got Reported. There should be an option for an explanation why the Reporter finds that Adventure Plate inappropriate.

3.) Toxic Players in the Chat / right click the Player Name in the Chat and Report inappropriate language. There should be a Time Stamp like 10 Minutes before and 10 Minutes after the Report where the Chat of the Reported Player gets send automaticly with the Report. So there will be no confusing, no missunderstanding, no false accusations.

3 easy Clicks for the most Stuff. There is no need for a long Text Message to the GM's. Just a simple click and everything else takes it's way. Market Board Bots are another thing but that needs more Work and we all know how often they get banned .... so wasted time

For all 3 Reports should be a simple Warning, which the Player has to click away. That Warning could be a simple Text : False Reporting gets punished. Are you sure you want to Report this? If a Player gets cought with a false Report he should get a 12-24 hour Account Bann. That will prevent from false Reports and dumb Karen dessisions.