I think you're missing Shurrikhan's point. 14's community is known for its toxic positivity and passive aggressiveness.
Generally, the random person you're going to run into in WoW or 14 is going to be anywhere from pleasant to completely neutral, but whereas when you run into an unpleasant person in WoW you're more likely to run into someone who doesn't care about TOS rules against harassment and is more likely to react aggressively. In 14, the TOS is so strict and punishing that the unpleasant people adopt a more passive aggressive stance where they can still be toxic, just in such a way that they can't easily be hit by the TOS book of judgement. And then you have people that will mad whenever someone tries to offer advice, you have enablers for leeches ("let them play how they want!", "let's just get this done guys

", etc). You have idiotic drama outside of duties with things like stalkers who can't easily be reported because TECHNICALLY they're not breaking any rules, but boy howdy do they constantly make the person they're stalking uncomfortable and upset. At one point the hunt community was EXTREMELY toxic, from people thinking they're entitled to A and S rank marks to groups of mark spawners and train conductors enacting blacklists against people who didn't follow along with the clique, I don't know how it is now but in ShB it was embarrassing how awful that community was.