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  1. #1
    Player
    M_Red's Avatar
    Join Date
    Aug 2021
    Posts
    30
    Character
    Hasoe Ashen
    World
    Adamantoise
    Main Class
    Dragoon Lv 90

    Refunding Lunar Envoy weapons?

    Pretty much what the title asks… is there a way to refund a unbounded Lunar Envoy weapon? I accidentally bought the Greatsword version and I don’t have that class leveled up at all, and I meant to get the axe for Warrior. I guess I got mixed up because they have the exact same stats and are right next to each other.

    If not… I might just out the game down for a while, since that just dashed my desire to play it. That is literally two months down the drain… >.>
    (4)

  2. #2
    Player
    Hanayumi's Avatar
    Join Date
    Nov 2013
    Posts
    1,222
    Character
    Kara Dusksinger
    World
    Mateus
    Main Class
    Scholar Lv 100
    Nupe! Cya!
    (5)

  3. #3
    Player
    Tigerlilley's Avatar
    Join Date
    Aug 2014
    Posts
    508
    Character
    Tiger Lilia
    World
    Behemoth
    Main Class
    Monk Lv 90
    You get a one - time "whoops I bought the wrong thing" allowance. You can contact a Gm in the support menu to get exchange for weapon you wanted.

    Can only do it once though. Forever.
    (1)

  4. #4
    Player
    PirateRyanG's Avatar
    Join Date
    Sep 2022
    Posts
    389
    Character
    Aserana Swian
    World
    Odin
    Main Class
    Conjurer Lv 90
    It asks you to confirm the purchase, and even tick a little box where you acknowledge that you can't use the weapon.

    I cannot see how you would do it accidentally?
    (8)

  5. #5
    Player
    M_Red's Avatar
    Join Date
    Aug 2021
    Posts
    30
    Character
    Hasoe Ashen
    World
    Adamantoise
    Main Class
    Dragoon Lv 90
    Quote Originally Posted by PirateRyanG View Post
    It asks you to confirm the purchase, and even tick a little box where you acknowledge that you can't use the weapon.

    I cannot see how you would do it accidentally?
    I was talking to someone else online and was just hanging out. By the time I noticed the curser was over the greatsword it was after it was finalized.

    But they really need to make that an option, to let players refund an unbounded weapon like that, since mistakes do happen.

    … about a year and a half playing the game, and this is the first time it happened. >.>
    (3)

  6. #6
    Player
    M_Red's Avatar
    Join Date
    Aug 2021
    Posts
    30
    Character
    Hasoe Ashen
    World
    Adamantoise
    Main Class
    Dragoon Lv 90
    Quote Originally Posted by Tigerlilley View Post
    You get a one - time "whoops I bought the wrong thing" allowance. You can contact a Gm in the support menu to get exchange for weapon you wanted.

    Can only do it once though. Forever.
    Do you mean the Support Desk? The only options there are for reporting Harassment, Cheating, Bugs, and leaving suggestions. I can’t find anywhere I can just contact a GM.
    (1)

  7. #7
    Player
    Xaphire's Avatar
    Join Date
    Aug 2013
    Posts
    215
    Character
    Aeonna Calvados
    World
    Ultros
    Main Class
    Reaper Lv 100
    Quote Originally Posted by M_Red View Post
    I was talking to someone else online and was just hanging out. By the time I noticed the curser was over the greatsword it was after it was finalized.

    But they really need to make that an option, to let players refund an unbounded weapon like that, since mistakes do happen.

    … about a year and a half playing the game, and this is the first time it happened. >.>
    Dude...you went through the trouble of buying something you couldn't equip. You get a pop up that you need to tick the acknowledge box when you do that. There are already barriers in place to help prevent mistakes. This was you being deliberately careless. If you want to use your one time ever item restoration for that, go for it, but saying its two months down the drain is silly. P6S is *easy*, just get another tomestone and spend barely more than a weeks worth of weekly currency.
    (8)

  8. #8
    Player Deveryn's Avatar
    Join Date
    Aug 2020
    Posts
    2,724
    Character
    Deveryn Ev'liarsh
    World
    Excalibur
    Main Class
    Summoner Lv 100
    Yeah, sorry. That's on you. They warn you if you're on the wrong job or don't have your job leveled high enough. Don't talk to people when you're making important purchases.
    (5)

  9. #9
    Player
    Tigerlilley's Avatar
    Join Date
    Aug 2014
    Posts
    508
    Character
    Tiger Lilia
    World
    Behemoth
    Main Class
    Monk Lv 90
    Quote Originally Posted by M_Red View Post
    Do you mean the Support Desk? The only options there are for reporting Harassment, Cheating, Bugs, and leaving suggestions. I can’t find anywhere I can just contact a GM.
    It's in there. I'm not at my PC right now but it's not under "report". It's like a frequently asked question section I think.
    (0)

  10. #10
    Player
    Enkidoh's Avatar
    Join Date
    Dec 2012
    Location
    Ala Mhigo
    Posts
    8,282
    Character
    Enkidoh Roux
    World
    Balmung
    Main Class
    Paladin Lv 90
    That "one time item restoration" is not meant for that purpose though, it's a last resort if something goes seriously wrong with your account like due to a bug and you lose a rare item like a relic or something that has no other way of getting again, it's not meant to be a way of overcoming wrong tomestone class gear purchases.

    SE's attitude towards that is "learn from this mistake and make sure you take better care with what you're purchasing you can actually equip". Tomestones aren't really that hard to get (and besides, in a month's time that gear would be deappreciated to more mundane gear with an easy way of getting with new better gear replacing it). Or just get a Manderville weapon for it (the new relic for EW) which is equivelant stat wise anyway.
    (9)
    Quote Originally Posted by Rannie View Post
    Aaaaannnd now I just had a mental image of Lahabrea walking into a store called Bodies R Us and trying on different humans.... >.<

    Lahabrea: hn too tall... tooo short.... Juuuuuust right.
    Venat was right.

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