Petition / Unaccpetable issue about server merger.

[Shneibel]

What? I'm on Trabia and I had the option to choose Hyperion even though it's the default...
It does show the server you're defaulted to as an option.

my bad....see it now >.< duh

[Peptaru]

Dear Maytag.

Blah

--Primus's "Friend"--

FINALLY. that maytag guy has been bored for years. i'd like to thank you for giving him something to do!

[Fouluryu]

Server Mergers.
I knew it was coming and was fine with what. Forums stated they wanted and changes were made. I was fine with them for the most part. Now I have an issue that really upsets me.

My good friend, Primus Cerious, is being FORCED to change servers away from Besaid/Balmung. He is a PAYING customer and never stopped paying during the server merger time. SE is forcing him to change servers. They told him he was randomly selected for this, a paying customer, and the decision was final. I find this totally uncalled treatment of a FF14 player.

He doesn't want to change servers at all. He was happy saying on Besaid/Balmung. I don't think any paying customer should be forced to change servers. I still upsets me to the point on considering changing MMOs. It is not right that a paying player is going to lose his chosen gaming community against his will. I'm losing a good friend, that I got my first moogle kill with, for a merger that is intended to bring more players for us to play with.

Let SE know this is not how we as customers should be treated.

Let SE know if is unfair to randomly force people off their server.

Let SE know that you support Primus Cerious staying on besaid/Balmung.

This isn't a petition for a new spell, gear, drop, or bunny girls. This is for another player. Another player that could of been YOU.

I applied for a server transfer and the selection I had is no longer there after a few days. Something ill is going on. Now the only option available for me to apply for a server transfer is Ragnarok. Ragnarok server was & will not be the choice I want.

[Seco_Gumz]

my friend got an email from SE saying he has to transfer!... wait I don't know what happened, I'm just trying to help out a friend!... wait he misclicked the customer is always right... wait what?

[Impulse]

I applied for a server transfer and the selection I had is no longer there after a few days. Something ill is going on. Now the only option available for me to apply for a server transfer is Ragnarok. Ragnarok server was & will not be the choice I want.

Did that part change on you, and if it did what does it look like now?

[TirionCrey]

For the sake of argument, I'll say it is Priums' fault. He misunderstood and swapped servers on accident. Does it matter? "The customer is always right" is a common business saying for a reason. If he misunderstood how the system was going down, that is SE's problem.

I've worked customer server and tech support. The customer not understanding how a product or system work is your company's problem. If you do not, as a company, want to make sure the customer is happy with your system, the customer goes somewhere else; your competitor gets your business. Primus could be at 100% fault, still SE's problem. He plays this game for social interaction and to enjoy a SE product. Refusing to help a paying customer, even when it is their fault, to achieve this product's end goals is a fantastic way to lose business. There is a reason every company has customer service phone line, tech support, ect. There is a reason a restaurant will send you free food coupons if you call corporate with an issue.

I'll use myself as an example, I no longer a auto repair chain because of bad customer and tell everyone to not to go them. This was a chain I used for a few years, but one horrible customer service incident and I use their competitor now.

Honestly, not handling this issue with honest to god seriousness is just bad company customer service.

Honestly, are you retarded? You are prolly the one who was all for "Yeah, sue McDonalds for not warning people that coffee might be hot"

Bad customer service is one thing, but retarded customers who won't get anything they are handed like ten thousand times is just this...retarded customers.

If I go to a bar and get wasted on alcohol I don't bitch at the barkeeper afterwards for not telling me this might end up in a hangover...

Obvious things are just this...obvious...if you're too dumb to get things, don't make other people responsible for your stupidity.

[Fouluryu]

Did that part change on you, and if it did what does it look like now?

Says exactly what you're showing me. Default merge server. I had something else when I applied.

[Monzcarro]

Honestly, are you retarded? You are prolly the one who was all for "Yeah, sue McDonalds for not warning people that coffee might be hot"

Bad customer service is one thing, but retarded customers who won't get anything they are handed like ten thousand times is just this...retarded customers.

If I go to a bar and get wasted on alcohol I don't bitch at the barkeeper afterwards for not telling me this might end up in a hangover...

Obvious things are just this...obvious...if you're too dumb to get things, don't make other people responsible for your stupidity.

Somewhat of an ot rant upcoming, but I hate to let a comment like that go unanswered. The lawsuit in question was not about "not warning people that coffee might be hot," it was about McDonalds serving coffee at a temperature that was not only hot, it was capable of inflicting third degree burns which cause "almost instantaneous destruction of skin, flesh and muscle". That is not normal.

McDonalds also said during discovery that, based on a consultants advice, it held its coffee at between 180 and 190 degrees fahrenheit to maintain optimum taste. He admitted that he had not evaluated the safety ramifications at this temperature. Other establishments sell coffee at substantially lower temperatures, and coffee served at home is generally 135 to 140 degrees.

Further, McDonalds' quality assurance manager testified that the company actively enforces a requirement that coffee be held in the pot at 185 degrees, plus or minus five degrees. He also testified that a burn hazard exists with any food substance served at 140 degrees or above, and that McDonalds coffee, at the temperature at which it was poured into styrofoam cups, was not fit for consumption because it would burn the mouth and throat. The quality assurance manager admitted that burns would occur, but testified that McDonalds had no intention of reducing the "holding temperature" of its coffee.

Plaintiffs' expert, a scholar in thermodynamics applied to human skin burns, testified that liquids, at 180 degrees, will cause a full thickness burn to human skin in two to seven seconds. Other testimony showed that as the temperature decreases toward 155 degrees, the extent of the burn relative to that temperature decreases exponentially. Thus, if Liebeck's spill had involved coffee at 155 degrees, the liquid would have cooled and given her time to avoid a serious burn.

She was not after a windfall, she just wanted McDonalds to help pay for her extensive medical bills that resulted from this injury, and to serve their coffee at a reasonable temperature. The victim in this case spent the rest of her life as a joke, a pariah, and in horrible physical and emotional pain - she deserved none of it.

People like you have bought into a concerted effort by corporations and insurance companies to limit our rights and their responsibility for the harmful business decisions they make, so-called "tort reform". Please take some time to educate yourself (there is an excellent documentary - called "Hot Coffee" - that will assist in that endeavor) before you go around calling complete strangers "retarded." Every lawsuit is frivolous...until it's your case.

[Peptaru]

NVM the fact that this lady is the one who pulled the lid off with the coffee held between her knees by pulling the lid toward herself.... she was in her 70's at the time no? she should have a bit more common sense. people are more upset for her than she was, she just wanted like 20 grand to cover hospital and lost income, then it all got swept out of proportion.... its not like she felt she was totally a victim, neither did the jury who found her to be partially at fault... so ya... one side of the facts isn't the truth.

[Klive]

Honestly, are you retarded? You are prolly the one who was all for "Yeah, sue McDonalds for not warning people that coffee might be hot"

Bad customer service is one thing, but retarded customers who won't get anything they are handed like ten thousand times is just this...retarded customers.

If I go to a bar and get wasted on alcohol I don't bitch at the barkeeper afterwards for not telling me this might end up in a hangover...

Obvious things are just this...obvious...if you're too dumb to get things, don't make other people responsible for your stupidity.

EDIT:
Monzcarro Beat me to the McDonald's thing... hehe Good work Monzarro

Actually I'm a well educated and researched person. Since you brought up the McDonald's case. I'll show you how un-researched you are.

The plaintiff and the spill incident. The plaintiff, a 79-year-old grandmother named Stella Liebeck, was not driving, nor was the vehicle moving when the injury occurred. While the car was stopped, Mrs. Liebeck, who was sitting in the passenger seat, tried to hold the coffee cup between her knees as she removed the lid. The cup tipped over, spilling the contents into her lap.

The injury. Mrs. Liebeck’s injury was anything but trivial. The scalding-hot coffee caused third-degree burns over 16% of her body, including her genital area. She had to be hospitalized for eight days. She required extensive skin grafts and was permanently scarred. She was disabled for a period of two years. During the ensuing trial, Mrs. Liebeck’s physician testified that her injury was one of the worst cases of scalding he’d ever seen.

The coffee. At the time, McDonalds’ corporate specifications explicitly called for coffee to be served at a temperature between 180 and 190 degrees Fahrenheit. An expert witness testified that liquids at this temperature will cause third degree burns of human skin in two to seven seconds. (Coffee served at home is typically 135 to 140 degrees.)

McDonalds’ culpability. During discovery, McDonald’s was required to produce corporate documents of similar cases. More than 700(!) claims had been made against McDonald’s, and many of the victims had suffered third-degree burns similar to Mrs. Liebeck’s. Yet the company had refused to change its policy, supposedly because a consultant had recommended the high temperature as a way to maintain optimum taste. Some have speculated that the real reason for the high temperature was to slow down consumption of the coffee, reducing the demand for free refills.

Please be researched and know what you are talking about before inferring people are retarded. Thank you

Second, this thread caused SE to e-mail Primus and seeing what they can do. Thank you all for you support.