Quote Originally Posted by HyoMinPark View Post
It’s a combination of both. There’s a low amount of incoming damage compared to a bloated healing toolkit—to the point that a lot of our big heal toys are overkill. And then there’s a surplus of DPS uptime with a boring, one-button “rotation”. The developers have said that they will not increase the amount of incoming damage to heal because that would be “too stressful” for the babies, so hence why healers are now asking for more interesting DPS options.
That's perplexing. I don't really understand why the developers would want to give healers complex healing kits and then not require them to be used and simple dps kits and having them take up more of the healer uptime in a fight.

Would players be unhappy if having to use GCD heals become a necessity if incoming damage is increased, or would they become more engaged?

From my little understanding, currently healers avoid having to use GCD heals and view it as bad, so a core part of the healer toolkits is being ostracized or something which is confounding.