Just adding my complaint since they do want us to post on the official forums.

I don't understand. How did they NOT expect people to want to be able to wear hairstyles they've worked for and even bought with real money on these races? It's incredibly frustrating. At least with Viera they seem to be moving along at a slow but steady pace. But Hrothgar? Why would you even make a beastial race if you weren't going to take the time and effort to dedicate to it so it felt just as robust and customizable as the other races? You can't even be orange and get that tiger look. I am baffled at how short sighted this all was. I know the devs can do better. But it really doesn't give me a lot of confidence that they can make female Hrothgar work at all if no ears is how they are going to treat adding new hairstyles.

I hope this is a wake up call to SE that they do need to hire more people and give more of a budget to FFXIV. This all screams not enough time/money/manpower rushing a product out. And it's honestly just not acceptable. No wonder Hrothgar are the least played class. For the longest time they couldn't even use the aesthetician. Can't wear vast majority of hats, no hairstyles, of course barely anyone is playing them. I really really hope they can do something. Even just letting the ears clip and having the option to take the ears away if people don't like them would be better.