Quote Originally Posted by Krotoan View Post
You can't triple-quadruple-pentuple check every single update you do, it's not financially feasible or justifiable just to catch the ONE time something messes up.

Cause what this forum shows is people absolutely cannot wait for ANYTHING.

People continuing to try and justify all the absolutely ignorant things they said while being mad is not.

You mean by like.. implementing a system wherein it removes the need to sit at a placard for hours and hours a day mindlessly clicking on something only to be beat out by people who are using scripts instead? Like that? Yeah yeah, y'all want instanced housing and that would solve every single problem until it doesn't.

.. this is one of the Karen-est things I've read all day, and I have to talk to Karens.
Fair enough if that's what you think, but you are taking the frustrations towards the housing team very personally.

Just to refute some of your points however:
True, you can't quadruple check everything. But it's apparent it isn't the one time something acted up, the problem is widespread. What's done is done now, if they have QA after this, then people will forget in like 6 years.

Thinking people are just mad it took new housing 4 years to be honest. If you make people wait 4 years, shit the bed, then make them wait some more, customers aren't gonna be happy. I don't think it's unnreasonable to see the playerbase's patience wearing thin. 4 years since shadowbringers and hroths just get jellybean hair. The whining is warranted when your race is is consistently treated as secondclass imo. We are assured things will be improved, but it took seven years for living dead to be improved. I don't even know if I'll be alive in 7 years to be frank. I would like hosuing fixes to happen sooner than those two things, and currently I have my doubts.

I'm not sure how much praise to give to the housing team for removing the mashing at placard night after night to be honest. How that got greenlit at all i don't understand. Should have been like that from the start, but it's easy to just point fingers. While the change is appreciated, I don't think a lot of people will feel overly grateful. Still good, but if someone makes a mess and cleans it up later, I'm not gonna lavish them with praise. Seems like something that should be expected, to me personally.

The last point you made I find curious. I myself grew up in East Asia, in Hong Kong. It is very much the norm here when a mistake is made, extra lengths are taken to ensure things are done to compensate people who are affected. I have had to do it myself multiple times when I worked there since I fuck up all the time kek. Is it uncommon in the west to expect mistakes be improved upon and customer service to that length? I find it interesting that in the west that people don't expect anything of the such from companies, and often defend the companies bottom line.

Apologies for shoddy formatting, am on mobile.