Housing update 3 is up.

[Krotoan]

Honestly, if they can't test it in a timely manner, I rather they just delay it to 6.2. Or a slow rolling out as previously suggested.

There was likely a reasonable amount of testing done and the bug didn't arise. You can't triple-quadruple-pentuple check every single update you do, it's not financially feasible or justifiable just to catch the ONE time something messes up.

While these two methods will inevitably still create frustration and draw criticism, I can tell you with 100% certainty it wouldn't have drawn as much criticism than this.

Then you'd be wrong, because the decision to delay endwalker as you so cited later was met with MORE criticism. People lost their minds because they scheduled their lives around the release date and because they felt they could no longer wait for content.

Another alternative option was to introduce lottery earlier, before ishgard housing is put in the game, and see if it works in earlier wards. That would be good testing on a smaller sample size that wouldn't have created as much grief.

Hindsight is 20/20 always. If they were to swap systems, they couldn't have done it arbitrarily on one patch and just suddenly everything is lottery. It's likely the system is all or nothing per ward as well, so if someone was playing click wars for a plot that was up for sale and placard sitting.. then after patch day came back and poof.. lottery now they would have "wasted" their time up till then clicking. The only reasonable choice would have been to do it during a ward upgrade, and the last one was quite a while ago. There's also considerations for plot squatters who then have all the time in the world to plan for the new housing district release and how to game it... Lots of factors to consider.

I believe we have shown that we are able to deal with delays.

.. you're funning right? Cause what this forum shows is people absolutely cannot wait for ANYTHING. They have been MADE to wait for things and it became a cavalcade of whining, there was no "dealing".

We were able to handle ew being delayed, as disappointing that was. When there has been around a half a decade wait for new housing, and they shit the bed, people are gonna be mad.

People being mad is understandable. People continuing to try and justify all the absolutely ignorant things they said while being mad is not.

At the end of the day, this is the lottery system's first impression on the playerbase, and they messed up big time. First impressions are everything. It's possible to recover from bad first impressions, like 1.0. But are the housing team gonna learn from this and try to making housing less frustrating to make up for this mistake. I doubt it.

You mean by like.. implementing a system wherein it removes the need to sit at a placard for hours and hours a day mindlessly clicking on something only to be beat out by people who are using scripts instead? Like that? Yeah yeah, y'all want instanced housing and that would solve every single problem until it doesn't. Would I mind instanced housing? No. Everything about "neighborhood feel" is bull puckey. Nobody walks around wards like "HI NEIGHBOR!". But when the server limitations make it so the instanced housing limits the amount of stuff you can put in your house or when you can't get to all your important house stuff because the servers are constantly overloaded by squatters who won't logout because of server capacity problems, I expect to hear the same complaints out of different mouths.

To me, an apology and a fix will not suffice. I want to see actual improvements to make up for it. Perhaps I am too idealistic.

.. this is one of the Karen-est things I've read all day, and I have to talk to Karens.