The Devs aren't your personal friends and valid criticism isn't "harrassment"

[jpr]

We pay a subscription, if the developers want our continued support then they should take our feedback into account, at the very least acknowledge it. Especially when it's the majority of the community giving the exact same feedback, and have been suggesting for years.

This, this is the biggest issue right now. If devs addressed any common topics on forums (if they are aware, if any changes are planned, why, why not, what statistics are they using), that would make big difference.
It may be that changes are already planned, or that only miniority is unhappy and it will not be changed. But now playerbase is blind, not knowing what to expect