The lotto winner.... number ZERO? Are you serious???

[Aoi_Futaba]

https://na.finalfantasyxiv.com/lodes...9ca96a154cef76

See the issue with this response from them is it tells us nothing, it doesn't stop people worrying or clarify anything other than what we already know which is they messed up. How can they not understand that right now what we need is for them to tell us what they intend to do about the issue. How they fix the bug/error and what they look into regarding the cause is not our concern. Something as simple as saying 'All returned 0 results will be rerolled with the original bidders' or 'If you were the only bidder and it returned 0 you have won, we just need time to implement it, thanks for your patience'

[Aeika]

See the issue with this response from them is it tells us nothing, it doesn't stop people worrying or clarify anything other than what we already know which is they messed up. How can they not understand that right now what we need is for them to tell us what they intend to do about the issue. How they fix the bug/error and what they look into regarding the cause is not our concern. Something as simple as saying 'All returned 0 results will be rerolled with the original bidders' or 'If you were the only bidder and it returned 0 you have won, we just need time to implement it, thanks for your patience'

Also doesnt address the fact that most people reclaimed their gil after they saw that they "lost"

[Denji]

Also doesnt address the fact that most people reclaimed their gil after they saw that they "lost"

For real. Am I going to have to participate again? FFS.

[SapphireWeapon]

I doubt they're taking all of that time just to look into the issue. They're probably taking that time to figure out what to do about it without making things even worse from a PR standpoint.

[Denji]

I doubt they're taking all of that time just to look into the issue. They're probably taking that time to figure out what to do about it without making things even worse from a PR standpoint.

Of this I have no doubt.

[HereInPlainSight]

See the issue with this response from them is it tells us nothing, it doesn't stop people worrying or clarify anything other than what we already know which is they messed up. How can they not understand that right now what we need is for them to tell us what they intend to do about the issue. How they fix the bug/error and what they look into regarding the cause is not our concern. Something as simple as saying 'All returned 0 results will be rerolled with the original bidders' or 'If you were the only bidder and it returned 0 you have won, we just need time to implement it, thanks for your patience'

'Don't over-promise.'

I don't think this would be as big an issue -- except it's only a guess that people who took refunds will still have their name associated with the house in question.

We assume proper, accessible, and usable auditing logs for all of this. But they're just assumptions. I lean in the direction that Square is being cautious when approaching this topic, taking the time to look into what data they have, what systems are in place to handle the problem and the resolution, and only telling us what they're 100% certain of. Right now, what they're 100% certain of is that they're going to investigate the issue and address it in some way. All things being equal, while this issue shouldn't have happened in the first place, it did. And I can't blame Square for taking a cautious approach to replying to any issue involving housing, the third rail topic of the entire game.

[SpiralMask]

looks like someone forgot to clamp the randomizer outputs for the lottery, which is an understandable oversight (that's a teeny tiny coding mistake, seriously--that can be a single key slightly out of order). thankfully nobody's lost their money, but it doesn mean they'll have to try again in a few days and get their results a few more days after.

shold hopefully be a very small and rapid fix for that.

[Denji]

looks like someone forgot to clamp the randomizer outputs for the lottery, which is an understandable oversight (that's a teeny tiny coding mistake, seriously--that can be a single key slightly out of order). thankfully nobody's lost their money, but it doesn mean they'll have to try again in a few days and get their results a few more days after.

shold hopefully be a very small and rapid fix for that.

It's possible that 0 was meant to be a placeholder that shouldn't have been allowed to participate when actual players bid so that if nobody bids, "0" would win.

[Khalithar]

Just a reminder anything less than rerolling the lottery for the unclaimed plots is unacceptable regardless of whether people got their bid back or not.

[AngeliouxRein]

Just curious… did anyone win a plot with the number 7? I’ve seen this asked a couple of times on Twitter and each time someone mentions they lost to 7, the house is still there. The medium I went four had 10 of us going for it and I know there’s a chance somebody was 7 but with so many private houses still sitting there on Behemonth… it’s just making me wonder.. if the lottery just chooses random numbers even if no one has that number(outside of zero).