Quote Originally Posted by Aoi_Futaba View Post
See the issue with this response from them is it tells us nothing, it doesn't stop people worrying or clarify anything other than what we already know which is they messed up. How can they not understand that right now what we need is for them to tell us what they intend to do about the issue. How they fix the bug/error and what they look into regarding the cause is not our concern. Something as simple as saying 'All returned 0 results will be rerolled with the original bidders' or 'If you were the only bidder and it returned 0 you have won, we just need time to implement it, thanks for your patience'
Also doesnt address the fact that most people reclaimed their gil after they saw that they "lost"