The lotto winner.... number ZERO? Are you serious???

[HollowedDoll]

It’s a theory, but honestly, I don’t think they can make a big coding mistake like this one ?
I’m on this game since 6 years and I truly want to believe this is a mistake but they are more capable than this, don’t you think ?
I’m lucky to have a small house but this is really crushing for a lot of people. Square knows the community cares about houses so why didn’t they checked their code better before release ?

Sorry if I sounded rude or something, English is not my primary language but if it is a bug, it is quite a BIG one.

https://na.finalfantasyxiv.com/lodes...9ca96a154cef76

[Aeika]

https://na.finalfantasyxiv.com/lodes...9ca96a154cef76

It doesnt address the refund issue... if we took the refund, are we screwed?

[Aoi_Futaba]

https://na.finalfantasyxiv.com/lodes...9ca96a154cef76

See the issue with this response from them is it tells us nothing, it doesn't stop people worrying or clarify anything other than what we already know which is they messed up. How can they not understand that right now what we need is for them to tell us what they intend to do about the issue. How they fix the bug/error and what they look into regarding the cause is not our concern. Something as simple as saying 'All returned 0 results will be rerolled with the original bidders' or 'If you were the only bidder and it returned 0 you have won, we just need time to implement it, thanks for your patience'

[Aeika]

See the issue with this response from them is it tells us nothing, it doesn't stop people worrying or clarify anything other than what we already know which is they messed up. How can they not understand that right now what we need is for them to tell us what they intend to do about the issue. How they fix the bug/error and what they look into regarding the cause is not our concern. Something as simple as saying 'All returned 0 results will be rerolled with the original bidders' or 'If you were the only bidder and it returned 0 you have won, we just need time to implement it, thanks for your patience'

Also doesnt address the fact that most people reclaimed their gil after they saw that they "lost"

[Denji]

Also doesnt address the fact that most people reclaimed their gil after they saw that they "lost"

For real. Am I going to have to participate again? FFS.

[TaleraRistain]

See the issue with this response from them is it tells us nothing, it doesn't stop people worrying or clarify anything other than what we already know which is they messed up. How can they not understand that right now what we need is for them to tell us what they intend to do about the issue. How they fix the bug/error and what they look into regarding the cause is not our concern. Something as simple as saying 'All returned 0 results will be rerolled with the original bidders' or 'If you were the only bidder and it returned 0 you have won, we just need time to implement it, thanks for your patience'

I think the answer there is they don't know. They don't know what caused it yet. I don't imagine they know what measures they can implement yet then either.

I get it. I had to wait a month after 6.0 for them to fix an audio issue that made all the music in the game stutter. They weren't great at communicating about things. So by all means call them out on that. But just understand that knowing you have a bug in software doesn't mean you always know instantly what to do about it.