Broken Lottery, Please Rollback

[Dustytome]

Update on the issue:

Hello, this is Naoki Yoshida, Producer and Director of FINAL FANTASY XIV.

I sincerely apologize for the inconvenience caused by the issue with the housing lottery system. Allow me to explain the current situation and our next steps as we investigate the problem.

Firstly, we understand that this is a major issue, and are prioritizing our investigation into the matter. We are working to identify the issue in the corresponding program; however, as the process is very complex and there are many patterns involved for the lottery conditions, it will require some time to pinpoint the problem.

We sincerely apologize for the inconvenience, but we ask for your patience a little while longer as focus our efforts on the investigation.

As we investigate and address the issue, we will be extending the result announcement period which was previously set to end on Wednesday, April 20, 2022 at 7:59 a.m. (PDT).

* We will not enter into the next lottery cycle until the investigation is complete and the situation is addressed.

We apologize for the inconvenience this is causing to our players. We will continue to work on identifying the cause of the issue and addressing it so that the lottery system correctly determines the winner and displays the proper results.

[FaytCruz]

Yeah that means instead of Wednesday being the end of the result and being of the new lottery for whatever left means now got to wait till Thursday or later for results and watch them tell you sorry for the trouble but gonna have to enter a new 5day lottery period and hope dosent screw up again

[Dustytome]

Yeah that means instead of Wednesday being the end of the result and being of the new lottery for whatever left means now got to wait till Thursday or later for results and watch them tell you sorry for the trouble but gonna have to enter a new 5day lottery period and hope dosent screw up again

There's quite a bit to sort out. The bug where there were bids but it says there were none is holding the bid gil hostage, so even if they just go that route, they still need to ensure refunds can be processed for those bids. If they instead do a reroll, they need to make sure there's appropriate time for players to be notified and then a buffer period to claim the plot. They can't just assign the plot to winners due to fcs being able to bid on multiple plots.

[Faafetai]

There's quite a bit to sort out. The bug where there were bids but it says there were none is holding the bid gil hostage, so even if they just go that route, they still need to ensure refunds can be processed for those bids. If they instead do a reroll, they need to make sure there's appropriate time for players to be notified and then a buffer period to claim the plot. They can't just assign the plot to winners due to fcs being able to bid on multiple plots.

Many fc's didn't bid on multiple plots. They should be able to allow for the only person in an fc who bid on a plot against no one to win that plot. I am purposely not excepting the refund in hopes it serves as proof I bid on that plot and was the only one to do so. I should have been counted as the only participant and won the plot by default as so many others should have. The fact that you could lose to no one is painful. I wish to also know if people will be barred the 30 days before bidding again, so one person from my fc will have to bid instead of me. Which thank the gods I was the only one who bid this time around and we didn't go all in on not winning.

[Dustytome]

Many fc's didn't bid on multiple plots. They should be able to allow for the only person in an fc who bid on a plot against no one to win that plot. I am purposely not excepting the refund in hopes it serves as proof I bid on that plot and was the only one to do so. I should have been counted as the only participant and won the plot by default as so many others should have. The fact that you could lose to no one is painful. I wish to also know if people will be barred the 30 days before bidding again, so one person from my fc will have to bid instead of me. Which thank the gods I was the only one who bid this time around and we didn't go all in on not winning.

I think they should very much grant the solo bidders on plots the ability to claim, just that there would likely be issues if they tried to automatically forgo the claim process and just assign the houses/relocations. At least they're able to stall the current lotto phase so they can work through it without the timer ticking down. The 30 day thing is just the time someone has to have been in the fc before they can make a bid on behalf of the fc. As long as you don't leave the fc, once you've hit the initial 30 days and have relevant permissions you can continue to bid on behalf of the fc.

[Faafetai]

I think they should very much grant the solo bidders on plots the ability to claim, just that there would likely be issues if they tried to automatically forgo the claim process and just assign the houses/relocations. At least they're able to stall the current lotto phase so they can work through it without the timer ticking down. The 30 day thing is just the time someone has to have been in the fc before they can make a bid on behalf of the fc. As long as you don't leave the fc, once you've hit the initial 30 days and have relevant permissions you can continue to bid on behalf of the fc.

okay good >.< I remember something being said about if you bid on a house you could not bid on another one for 30 days because you would be on some kind of cooldown. I was worried I wouldn't be able to bid again and have to have someone else from the fc to do it, but it would have sucked if we all bid on the same plot and we all end on a cooldown and if we had to bid again we would not be able to. The thing that really makes me more upset than anything is this is literally a simple if then statement you learn when you start coding. if true do. If only one person bids they win. There should not have been an entry invisible 0. This honestly blows my mind in a bad way. I may not be explaining this properly, but this is the most simple of coding errors and they make it sound complex. I never want to see their code. I would cry, and quit the company.

You are fooling yourselves if you think they're doing a roll back over this LMAO

I don't want a rollback, I want my fair win to actually happen instead of losing to no one.