Audio popping issue

[Larirawiel]

It is not fixed, too many people with either Macs or Intel/AMD rigs are having issues, some just started having them with 6.08. So no, it is not fixed.

They need still your computer configuration.

And they know that the problem is not fixed entirely. Because they mentioned the game controller configuration and that the players have to disable it when the problem is still there. Maybe it is another problem, which they discovered and were not able to fix so fast.




Cheers

[miragedive]

I know there’s a new update to Immerse Gamepack. Has anyone downloaded it and seen any difference at all? I haven’t had a chance to test it myself yet.

[Darkhorse1202]

Hey guys,

This is a really strange work around, but I found that if my computer is already playing some form of audio (video on youtube) when I launch FF14, I do not have the audio popping issues. Tested it both ways and have been able to reproduce it multiple times both with popping and without. Don't know why it is working for me, it is just working...

[Asche_A]

Might have found a fix for some Mac users on this thread! Seems to have worked for me. (Edited to add: Using a 2020 M1 Macbook pro, Big Sur 11.6)

https://forum.square-enix.com/ffxiv/...to-Mac-players

"Work around:
After a lot of fiddling I discovered a mitigation:
1) Launch "Audio MIDI Setup" (You can find it via Spotlight with Command Space and type Audio MIDI)
2) Select your output device on the left pane
3) Change the audio format for the device *if possible* (EG, this is not possible with HDMI sound out). I've had the following results:
- 44.1khz (default on most devices) - Produces horrendous static/popping in game
- 48khz - Sounds better, but still scratchy
- 88.2khz - Sounds fine at first, but eventually breaks down into static again. (within 30 minutes in my testing)
- 96khz - So far this holds up

Note: You must exit and re-launch the game for the changed setting to affect it."

Switching to 96Khz has worked for me but didn't work for someone else so ymmv, but it's worth a shot.

Thanks. This did "fix" the issue for me. Unfortunately my Logitech G933 headset only supports 48K wirelessly. I had to hard wire it to the 3.5mm sound port on my dock. I had been running flawlessly on my 2021 MacBook Pro on Monterey (did not want to back it down to Big Sur, and have been happy with the play level) until that last 6.08 patch, then the sound went nuts.

[miragedive]

Hey guys,

This is a really strange work around, but I found that if my computer is already playing some form of audio (video on youtube) when I launch FF14, I do not have the audio popping issues. Tested it both ways and have been able to reproduce it multiple times both with popping and without. Don't know why it is working for me, it is just working...

I plan on trying this out tomorrow. Could you please give more info?
1. Does the audio need to actually be audible? (Can I set volume to 1, for example?)
2. Does the audio need to keep playing in the bg?

[Interrossiter]

So what do you do if you're on a PS5? It's not just PC users who are affected by the issue.
In game audio is fine but combat audio has been awful since Endwalker, was released & no patch release since has improved this, the 'screech' from Sage actions is horrible.
There are no settings as such on a PS5 that can be reported.
Why oh why can they just not revert audio in game to pre-Endwalker whilst they properly test any 'improvements'.

[Starshower]

I don't know how to post system information but I hope this is what is needed


I'm on Windows 11, the processor is an Intel Core i5 8400, GPU is an Nvidia GeForce GTX 980, 16 GB of DDR4 memory, motherboard is Asus Prime Z370-P.


Today I was playing and the issue wasn't present, but it came back randomly. I really hope this gets fixed before 6.1. For now I'm playing without ambient sounds, which isn't ideal...

[Livilda]

I would like to once again report that it is still happening for me after Patch 6.08.
I am Valerie Vesper, on Balmung; previously I created a bug report thread for this problem, but that was before Patch 6.08.
CPU: AMD Ryzen 9 5950X
GPU: Powercolor Red Devil Radeon RX 6900XT
Headphones: Sennheiser GSP670, though tested and reproduced with $20 Sony earbuds as well.
The popping occurs in all areas, but is especially bad if there are constant sound effects playing, such as the long whooshes and fabric-like sound effects of the Argos mount while in flight.
Turning Ambient Sounds off silences the popping and glitching, just as before.


I would also like to add that the audio glitching does NOT occur on my laptop, which has an Intel Core i7 10875H and a GTX 2080 Super Max Q.

[miragedive]

I would like to once again report that it is still happening for me after Patch 6.08.
I am Valerie Vesper, on Balmung; previously I created a bug report thread for this problem, but that was before Patch 6.08.
CPU: AMD Ryzen 9 5950X
GPU: Powercolor Red Devil Radeon RX 6900XT
Headphones: Sennheiser GSP670, though tested and reproduced with $20 Sony earbuds as well.
The popping occurs in all areas, but is especially bad if there are constant sound effects playing, such as the long whooshes and fabric-like sound effects of the Argos mount while in flight.
Turning Ambient Sounds off silences the popping and glitching, just as before.


I would also like to add that the audio glitching does NOT occur on my laptop, which has an Intel Core i7 10875H and a GTX 2080 Super Max Q.

Please post an official bug report to make sure devs see this! I’m worried that the issue isn’t being taken seriously because there aren’t many official bug reports about it.

[Puss_Kat]

The only Ryzen users getting the issue now have a system configuration issue present, its been narrowed down to either the system memory not being configured to run at its intended performance profile (jdec ddr4 is slooooooooow) or constant pcie bus errors with Gen 4 combinations and usb headsets.

On 9/10 ryzen setups tested, this issue doesn't exist, the one that did had a cpu swap and riser replacement and the issue was resolved.

consistent correctable PCIE errors on the AMD platform are intricately connected to USB and Audio device issues on Ryzen processors.