Audio popping issue

[Starshower]

I don't know how to post system information but I hope this is what is needed


I'm on Windows 11, the processor is an Intel Core i5 8400, GPU is an Nvidia GeForce GTX 980, 16 GB of DDR4 memory, motherboard is Asus Prime Z370-P.


Today I was playing and the issue wasn't present, but it came back randomly. I really hope this gets fixed before 6.1. For now I'm playing without ambient sounds, which isn't ideal...

[Livilda]

I would like to once again report that it is still happening for me after Patch 6.08.
I am Valerie Vesper, on Balmung; previously I created a bug report thread for this problem, but that was before Patch 6.08.
CPU: AMD Ryzen 9 5950X
GPU: Powercolor Red Devil Radeon RX 6900XT
Headphones: Sennheiser GSP670, though tested and reproduced with $20 Sony earbuds as well.
The popping occurs in all areas, but is especially bad if there are constant sound effects playing, such as the long whooshes and fabric-like sound effects of the Argos mount while in flight.
Turning Ambient Sounds off silences the popping and glitching, just as before.


I would also like to add that the audio glitching does NOT occur on my laptop, which has an Intel Core i7 10875H and a GTX 2080 Super Max Q.

[miragedive]

I would like to once again report that it is still happening for me after Patch 6.08.
I am Valerie Vesper, on Balmung; previously I created a bug report thread for this problem, but that was before Patch 6.08.
CPU: AMD Ryzen 9 5950X
GPU: Powercolor Red Devil Radeon RX 6900XT
Headphones: Sennheiser GSP670, though tested and reproduced with $20 Sony earbuds as well.
The popping occurs in all areas, but is especially bad if there are constant sound effects playing, such as the long whooshes and fabric-like sound effects of the Argos mount while in flight.
Turning Ambient Sounds off silences the popping and glitching, just as before.


I would also like to add that the audio glitching does NOT occur on my laptop, which has an Intel Core i7 10875H and a GTX 2080 Super Max Q.

Please post an official bug report to make sure devs see this! I’m worried that the issue isn’t being taken seriously because there aren’t many official bug reports about it.

[Puss_Kat]

The only Ryzen users getting the issue now have a system configuration issue present, its been narrowed down to either the system memory not being configured to run at its intended performance profile (jdec ddr4 is slooooooooow) or constant pcie bus errors with Gen 4 combinations and usb headsets.

On 9/10 ryzen setups tested, this issue doesn't exist, the one that did had a cpu swap and riser replacement and the issue was resolved.

consistent correctable PCIE errors on the AMD platform are intricately connected to USB and Audio device issues on Ryzen processors.

[Ecto478]

i end up find the setting culprit of stuttering even after 6.08, is the audio of player effect, i got both party and PCs at max, then i put them both off then my game is back like it used to, so hope it may help for some people too

[Livilda]

The only Ryzen users getting the issue now have a system configuration issue present, its been narrowed down to either the system memory not being configured to run at its intended performance profile (jdec ddr4 is slooooooooow) or constant pcie bus errors with Gen 4 combinations and usb headsets.

On 9/10 ryzen setups tested, this issue doesn't exist, the one that did had a cpu swap and riser replacement and the issue was resolved.

consistent correctable PCIE errors on the AMD platform are intricately connected to USB and Audio device issues on Ryzen processors.

The problem with this is, I built this machine in late 2020, just after the launch of the Radeon RX 6000 series. I never had this problem for the entire year prior playing FFXIV until Endwalker released. If it were either of these issues were the cause, they would have been present before Endwalker.
Second problem: My RAM is running at its intended DOCP, and my headset is connected over bluetooth, not USB.

[Larirawiel]

My RAM is running at its intended DOCP, and my headset is connected over bluetooth, not USB.

DOCP is a different term for XMP (Intel has a copyright on the name XMP) and XMP is memory overclocking, sorry.

The other problem is, AMD has serious issues with USB in their platform. That is the reason why it is very important to install the newest BIOS avaiable for the motherboard. There are many USB fixes/mitigations in the current AGESA version.

And they also have issues with PCIe 4.x. There are also BIOS versions which fix/mitigate those issues but it is not a 100% thing. Switch to PCIE 3 and maybe the issues will go away. And no, it has not an impact on the performance.


Cheers

[Livilda]

And they also have issues with PCIe 4.x. There are also BIOS versions which fix/mitigate those issues but it is not a 100% thing. Switch to PCIE 3 and maybe the issues will go away. And no, it has not an impact on the performance.

Updated BIOS, chipset, audio, GPU, and bluetooth drivers, and set my GPU's PCIE slot to Gen 3. I'm still getting tons of clicks and pops.

[Darkhorse1202]

I plan on trying this out tomorrow. Could you please give more info?
1. Does the audio need to actually be audible? (Can I set volume to 1, for example?)
2. Does the audio need to keep playing in the bg?

The audio needs to be audible, it does not matter what the volume is. Once the game starts you can turn off the video, or put it on pause.

[miragedive]

The audio needs to be audible, it does not matter what the volume is. Once the game starts you can turn off the video, or put it on pause.

Thank you kindly! I’ll try it out and feed back for others as well