As I previously explained, the Grubhub supervisors whom my spouse and I spoke with said we would not be receiving the emote if we did not get it in the original rollout. They said that because the technological error during check-out was manually altered by them, that we did not qualify. They offered us the full refund on both orders. We took the refund. They were very clear that there would be no emote. So, I do feel salty seeing others get theirs late now. We never got them. This whole thing still reeks of a scam to me, and I remain weary of taking part in any future crossover campaigns since FFXIV was utterly unhelpful during it all. We contacted them nearly a dozen times. Alas.