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  1. #1
    Player
    SionDurant's Avatar
    Join Date
    Mar 2011
    Posts
    356
    Character
    Zohar Lumani
    World
    Excalibur
    Main Class
    Lancer Lv 90
    Quote Originally Posted by Jib View Post
    So Ive been a sub since Heavensward. Never dropped a sub, always supported. If you anyone wants Im happy to share pic.

    Im a worker a father with limited time. Yes Yes you have read this many times before by now. I dont care. Its just another voice. I feel I have to express it.

    Ive always bought the pre expansions things, some bumps on the road, who here remembers Raubahn Ex or Pipin EX? xD

    Im a supporter of FFXIV, great great MMORPG, but my problem is very simple.

    I cant play it. I cant play it... My life doesnt allow me to be in queue for 4 hours so then I can go in. Plus when it happens, it gets me in a bad mood.. waiting 4 hours to get inside? by the time im inside im super frustrated and not in the right spirited to follow a heavy narrative mmorpg that I would LOVE to experience, read every dialogue, fully immerse myself.. if I could just play it.

    So SE just a simple costumer saying that most probably since I started my continued nonestop sub since Heavenward I prob will stop it. Until I can log in with a normal less than 500 ppl queue.

    I dont want to, but the truth is I simple cant play your game. I cant log in on my allocated gametime.

    Your sincerely,

    Just another costumer and fan of FFXIV
    I've been getting 20002 for the past 2 hours straight, I can't get anywhere near through the queue.

    Don't tell me it's my network either - I have 350 MBPs or higher consistently and suffer no latency issues.
    (4)

  2. #2
    Player
    Jin-'s Avatar
    Join Date
    Jan 2015
    Location
    Limsa
    Posts
    1,236
    Character
    Jin Wa
    World
    Odin
    Main Class
    Sage Lv 90
    Quote Originally Posted by SionDurant View Post
    I've been getting 20002 for the past 2 hours straight, I can't get anywhere near through the queue.

    Don't tell me it's my network either - I have 350 MBPs or higher consistently and suffer no latency issues.
    Speed doesn't mean anything for online gaming. It's the packet loss and jitter which defines the quality. You can have very quick but with a lot of packet loss making it bad. Just saying.

    The mailman is not good if he drops some letters on the way and those letters might contain critical information.
    (3)
    Last edited by Jin-; 12-13-2021 at 11:15 AM.

  3. #3
    Player
    QT_Melon's Avatar
    Join Date
    Aug 2014
    Location
    Gridania
    Posts
    1,150
    Character
    Qt Melon
    World
    Cactuar
    Main Class
    Bard Lv 100
    Quote Originally Posted by SionDurant View Post
    I've been getting 20002 for the past 2 hours straight, I can't get anywhere near through the queue.

    Don't tell me it's my network either - I have 350 MBPs or higher consistently and suffer no latency issues.
    When they say it's not them, and its your end...they don't mean your internet speed specifically but how the provider is routed to reach their servers.

    Quote Originally Posted by nighttimebunny View Post
    this is sad. I wish they would actually do something about this issue
    Okay...like what are they not doing? What specifically in your expertise in IT is it that they aren't doing that is definitely within their grasp?
    (3)

  4. #4
    Player
    LittleImp's Avatar
    Join Date
    May 2019
    Posts
    1,204
    Character
    Lil Imp
    World
    Goblin
    Main Class
    Paladin Lv 100
    Quote Originally Posted by QT_Melon View Post
    Okay...like what are they not doing? What specifically in your expertise in IT is it that they aren't doing that is definitely within their grasp?
    Based on what we've learned about the queue system, its design needed to be fundamentally revisited in anticipation of being bombarded with completely unprecedented numbers of users.

    A large portion of what is frustrating people is a software problem which is actually strictly within SE's domain to fix. The problem is that it is something that may need time to address, and should have been fixed well ahead of time, rather than SE taking a gamble.
    (1)