I don't accept your apology

[Zanarkand-Ronso]

I don't accept that answer, why? Because they said nothing about it. They tell us everything else, yet they don't even mention this issue.


So in other words, unless they come out and tell us why the system they have now can't be changed. I'm going to assume they are incompetent.

Wow....you really are unreasonable.
Just told you what you want is already there, and you are still unhappy.
And they mentioned the Issues.....but they never mentioned it can't be changed.

So what exactly are you Mad about again?
Losing your place in the que and not getting a grace period to get your spot back? - Already there. I just told you about it, and so has another.
They Didnt Mention the Issue? - Yes they Did. Are you keeping up with the Newsfeed?
They need to tell you why the system can't be changed? - When did they say it couldn't? You pull this out of thin air or is there somewhere you can link?

At this point, it sounds like you just want to be Mad for the Sake of being Mad.
Not discounting the frustration that there is an error happening during Que Wait time, but to sit here and call them Incompetent over things out of their control is just nonsense.